Help Desk Manager Jobs in Walton Hills, OH
Epic Cogito SSIS Application Support Specialist 6062518
- Accenture
- Cleveland, OH (11 miles from Walton Hills, OH)
- 6 days ago
- Cleveland, OH (11 miles from Walton Hills, OH)
- 6 days ago
Provide project support from design through hypercare utilizing Agile and/or Adaptive project management methodologies....
In Person- Insight Global
- Mayfield Heights, OH (8 miles from Walton Hills, OH)
- 6 days ago
- Mayfield Heights, OH (8 miles from Walton Hills, OH)
- 6 days ago
This person is going to be managing a global team of Tier 1 support. They will be responsible for leading the Global Service Desk....
In Person- The Babcock & Wilcox Company
- Akron, OH (23 miles from Walton Hills, OH)
- 30+ days ago
- Akron, OH (23 miles from Walton Hills, OH)
- 30+ days ago
Support initiatives for automation and self-service capabilities. Metrics & Reporting Track and report on SLAs, KPIs, and team performance....
In Person- The Babcock & Wilcox Company
- Akron, OH (23 miles from Walton Hills, OH)
- 30+ days ago
- Akron, OH (23 miles from Walton Hills, OH)
- 30+ days ago
The position requires strong leadership, strategic thinking, and a deep understanding of ITIL processes and modern service management tools....
In Person- AmTrust North America
- Cleveland, OH (11 miles from Walton Hills, OH)
- 90+ days ago
- Cleveland, OH (11 miles from Walton Hills, OH)
- 90+ days ago
To support that effort, we are looking for a Supervisor, End User Support, who will oversee the support activities of the End User Support team....
In PersonDemographic Data for Walton Hills, OH
Moving to Walton Hills, OH? Find some basic demographic data about Walton Hills, OH below.
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Salary for Help Desk Manager Jobs in Walton Hills, OH
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Walton Hills, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Oracle SQL*PLUS
- Microsoft Lync
- Remote Support
- Windows 7
- IT Leadership
- Problem Management
- Windows 10
- Technical Troubleshooting
- Application Support
- Windows OS
- Data Governance
- Server Administration
- Knowledge Management
- Drupal CMS
- IT Service Management
- SQL Server Integration Services
- Change Control
- Windows Server
- Service Delivery
- MacOS
- Mobile Device Management
- Operating Systems
- IT Support
- Incident Management
- Computer Science
- Help Desk Support
- ServiceNow
- ITIL
- Optimization
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Agile
- Continuous Improvement
- Liaison
- Microsoft Active Directory
- Microsoft SharePoint
- Information Technology
- Technical Support
- Engineering
- Microsoft Windows
- Collaboration
- Military Background
- Prioritizing
- Documentation
- Verbal Communication
- Troubleshooting
- Reporting
- Coaching
- Mentoring
- Employee Development
- Flexibility
- Education Experience
- Bachelor's Degree
- Project Management
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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