Help Desk Manager Jobs in Valley View, OH
- Cleveland, OH (7 miles from Valley View, OH)
- 18 days ago
- Cleveland, OH (7 miles from Valley View, OH)
- 18 days ago
To support that effort, we are looking for a Supervisor, End User Support, who will oversee the support activities of the End User Support team....
Enterprise Service Desk Manager
- Mentor, OH (24 miles from Valley View, OH)
- 21 days ago
- Mentor, OH (24 miles from Valley View, OH)
- 21 days ago
Deep understanding of IT service management frameworks, SLAs, and performance metrics....
- Avon, OH (20 miles from Valley View, OH)
- 26 days ago
- Avon, OH (20 miles from Valley View, OH)
- 26 days ago
while managing a team of onsite support technicians....
Senior Manager, Service Desk (Mentor, OH, US, 44060)
- Mentor, OH (24 miles from Valley View, OH)
- 90+ days ago
- Mentor, OH (24 miles from Valley View, OH)
- 90+ days ago
Implement and maintain Information Technology Service Management System (ITSM)....
- Mentor, OH (24 miles from Valley View, OH)
- 90+ days ago
- Mentor, OH (24 miles from Valley View, OH)
- 90+ days ago
Implement and maintain Information Technology Service Management System (ITSM)....
Demographic Data for Valley View, OH
Moving to Valley View, OH? Find some basic demographic data about Valley View, OH below.
Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Valley View, OH
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Valley View, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- BMC Remedy
- IT Leadership
- Systems Center Configuration Manager
- Apple OS X
- Virus Removal
- Remote Support
- Technical Troubleshooting
- Problem Management
- Windows OS
- Application Support
- Drupal CMS
- Infrastructure Management
- Windows 10
- IT Service Management
- Mobile Device Management
- Service Delivery
- Knowledge Management
- Operating Systems
- MacOS
- Incident Management
- Computer Science
- Pivot Tables
- Routing
- Help Desk Support
- IT Support
- Apple iOS
- ServiceNow
- ITIL
- Installation
- Resolution
- Microsoft Office 365
- Root Cause Analysis
- Microsoft SharePoint
- Customer Satisfaction
- Continuous Improvement
- Standard Operating Procedures
- Information Technology
- Microsoft Active Directory
- Technical Support
- Microsoft Windows
- Process Improvement
- Troubleshooting
- Prioritizing
- Documentation
- Verbal Communication
- Collaboration
- Mentoring
- Reporting
- Telephone Skills
- Education Experience
- Microsoft Office
- Microsoft Excel
- Computer Skills
- Staff Supervision
- Organization
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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