Help Desk Manager Jobs in Twinsburg, OH
- Beachwood, OH (11 miles from Twinsburg, OH)
- 11 days ago
- Beachwood, OH (11 miles from Twinsburg, OH)
- 11 days ago
Skill Proficiency (Top 5 Keywords or skills) Years of Experience Basic Knowledge Medium Expert PC hardware and software, including Windows, macOS, and mobile operating systems. 5-8 Years Yes Microsoft...
- Cleveland, OH (18 miles from Twinsburg, OH)
- 16 days ago
- Cleveland, OH (18 miles from Twinsburg, OH)
- 16 days ago
To support that effort, we are looking for a Supervisor, End User Support, who will oversee the support activities of the End User Support team....
Demographic Data for Twinsburg, OH
Moving to Twinsburg, OH? Find some basic demographic data about Twinsburg, OH below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Twinsburg, OH
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Twinsburg, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- BMC Remedy
- Systems Center Configuration Manager
- Apple OS X
- Virus Removal
- IT Leadership
- Network Operations
- Technical Troubleshooting
- Problem Management
- Remote Support
- Application Support
- Drupal CMS
- Windows OS
- Infrastructure Management
- Windows 10
- IT Service Management
- Mobile Device Management
- Service Delivery
- Operating Systems
- Incident Management
- MacOS
- Computer Science
- Pivot Tables
- IT Support
- Routing
- Help Desk Support
- Apple iOS
- ServiceNow
- ITIL
- Installation
- Resolution
- Root Cause Analysis
- Microsoft Office 365
- Microsoft SharePoint
- Customer Satisfaction
- Standard Operating Procedures
- Continuous Improvement
- Information Technology
- Technical Support
- Microsoft Active Directory
- Microsoft Windows
- Process Improvement
- Troubleshooting
- Prioritizing
- Documentation
- Verbal Communication
- Collaboration
- Mentoring
- Reporting
- Telephone Skills
- Education Experience
- Microsoft Office
- Microsoft Excel
- Computer Skills
- Staff Supervision
- Organization
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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