Help Desk Manager Jobs in Strongsville, OH
- Insight Global
- Mayfield Heights, OH (21 miles from Strongsville, OH)
- 4 days ago
- Mayfield Heights, OH (21 miles from Strongsville, OH)
- 4 days ago
This person is going to be managing a global team of Tier 1 support. They will be responsible for leading the Global Service Desk....
In Person- Insight Global
- Mayfield Heights, OH (21 miles from Strongsville, OH)
- 6 days ago
- Mayfield Heights, OH (21 miles from Strongsville, OH)
- 6 days ago
Insight Global is seeking three Deskside Support Technicians in the Cleveland, OH area. These people are going to be joining a team of roughly 6 total....
In PersonEpic Cogito SSIS Application Support Specialist 6062518
- Accenture
- Cleveland, OH (14 miles from Strongsville, OH)
- 45+ days ago
- Cleveland, OH (14 miles from Strongsville, OH)
- 45+ days ago
Provide project support from design through hypercare utilizing Agile and/or Adaptive project management methodologies....
In Person- The Babcock & Wilcox Company
- Akron, OH (23 miles from Strongsville, OH)
- 60+ days ago
- Akron, OH (23 miles from Strongsville, OH)
- 60+ days ago
Support initiatives for automation and self-service capabilities. Metrics & Reporting Track and report on SLAs, KPIs, and team performance....
In PersonDemographic Data for Strongsville, OH
Moving to Strongsville, OH? Find some basic demographic data about Strongsville, OH below.
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Salary for Help Desk Manager Jobs in Strongsville, OH
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Strongsville, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Oracle WebLogic Server
- Remote Desktop Protocol
- Remote Support
- Windows 10
- IT Leadership
- IT Operations
- SQL Server Integration Services
- BMC Remedy
- Technical Troubleshooting
- Problem Management
- Apple OS X
- System Engineering
- Data Governance
- IT Service Management
- Application Support
- Windows OS
- Service Delivery
- MacOS
- Knowledge Management
- Citrix
- Computer Science
- Operating Systems
- Mobile Device Management
- Change Control
- IT Support
- Incident Management
- Engineering Management
- ServiceNow
- Help Desk Support
- Zendesk
- ITIL
- Optimization
- Microsoft Office 365
- Resolution
- Agile
- JIRA
- Continuous Improvement
- Microsoft Active Directory
- Customer Satisfaction
- Liaison
- Technical Support
- Information Technology
- Engineering
- Microsoft Windows
- Prioritizing
- Military Background
- Implementation
- Troubleshooting
- Reporting
- Documentation
- Collaboration
- Mentoring
- Coaching
- Employee Development
- Flexibility
- Bachelor's Degree
- Education Experience
- Problem Solving
- Project Management
- Staff Supervision
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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