Help Desk Manager Jobs in Stow, OH
- The Babcock & Wilcox Company
- Akron, OH (9 miles from Stow, OH)
- 1 day ago
- Akron, OH (9 miles from Stow, OH)
- 1 day ago
Support initiatives for automation and self-service capabilities. Metrics & Reporting Track and report on SLAs, KPIs, and team performance....
In Person- The Babcock & Wilcox Company
- Akron, OH (9 miles from Stow, OH)
- 1 day ago
- Akron, OH (9 miles from Stow, OH)
- 1 day ago
The position requires strong leadership, strategic thinking, and a deep understanding of ITIL processes and modern service management tools....
In Person- Insight Global
- Mayfield Heights, OH (22 miles from Stow, OH)
- 30+ days ago
- Mayfield Heights, OH (22 miles from Stow, OH)
- 30+ days ago
This person is going to be managing a global team of Tier 1 support. They will be responsible for leading the Global Service Desk....
In PersonDemographic Data for Stow, OH
Moving to Stow, OH? Find some basic demographic data about Stow, OH below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Stow, OH
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Stow, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Sybase
- Apple OS X
- IT Strategy
- Problem Management
- IT Leadership
- BMC Remedy
- Windows 10
- Remote Support
- Technical Troubleshooting
- Application Support
- Service Now PaaS
- Windows OS
- Computer Operations
- IT Service Management
- Service Delivery
- MacOS
- Operating Systems
- User Experience
- Incident Management
- Mobile Device Management
- VoIP
- IT Support
- Business Continuity
- Zendesk
- Computer Science
- Disaster Recovery
- ServiceNow
- ITIL
- Help Desk Support
- Microsoft Office 365
- Resolution
- Installation
- Onboarding
- Customer Satisfaction
- Continuous Improvement
- Technical Support
- Microsoft Active Directory
- Information Technology
- Microsoft Windows
- Collaboration
- Troubleshooting
- Military Background
- Prioritizing
- Process Improvement
- Documentation
- Reporting
- Mentoring
- Coaching
- Employee Development
- Bachelor's Degree
- Research Skills
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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