Help Desk Manager Jobs in Solon, OH
- AmTrust North America
- Cleveland, OH (15 miles from Solon, OH)
- 60+ days ago
- Cleveland, OH (15 miles from Solon, OH)
- 60+ days ago
To support that effort, we are looking for a Supervisor, End User Support, who will oversee the support activities of the End User Support team....
In Person- Steris
- Mentor, OH (20 miles from Solon, OH)
- 90+ days ago
- Mentor, OH (20 miles from Solon, OH)
- 90+ days ago
Implement and maintain Information Technology Service Management System (ITSM)....
In PersonDemographic Data for Solon, OH
Moving to Solon, OH? Find some basic demographic data about Solon, OH below.
Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Solon, OH
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Solon, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- LAN
- ConnectWise
- Remote Support
- IT Leadership
- Virus Removal
- Problem Management
- IT Operations
- DHCP
- Windows 10
- Windows OS
- Infrastructure Management
- Application Support
- IT Service Management
- Incident Management
- Network Administration
- Skype
- Service Delivery
- MacOS
- Operating Systems
- Mobile Device Management
- VoIP
- Knowledge Management
- Information Technology Management
- IT Support
- Pivot Tables
- Computer Science
- ServiceNow
- ITIL
- Help Desk Support
- Microsoft Office 365
- Installation
- Root Cause Analysis
- Resolution
- Customer Satisfaction
- Information Technology
- Continuous Improvement
- Technical Support
- Microsoft Active Directory
- Networking
- Microsoft Windows
- Troubleshooting
- Prioritizing
- Military Background
- Collaboration
- Process Improvement
- Documentation
- Reporting
- Mentoring
- Education Experience
- Bachelor's Degree
- Policy Development
- Microsoft Office
- Staff Supervision
- Microsoft Excel
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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