Help Desk Manager Jobs in Solon, OH
- Cleveland, OH (15 miles from Solon, OH)
- 18 days ago
- Cleveland, OH (15 miles from Solon, OH)
- 18 days ago
To support that effort, we are looking for a Supervisor, End User Support, who will oversee the support activities of the End User Support team....
Enterprise Service Desk Manager
- Mentor, OH (20 miles from Solon, OH)
- 22 days ago
- Mentor, OH (20 miles from Solon, OH)
- 22 days ago
Deep understanding of IT service management frameworks, SLAs, and performance metrics....
Senior Manager, Service Desk (Mentor, OH, US, 44060)
- Mentor, OH (20 miles from Solon, OH)
- 90+ days ago
- Mentor, OH (20 miles from Solon, OH)
- 90+ days ago
Implement and maintain Information Technology Service Management System (ITSM)....
- Mentor, OH (20 miles from Solon, OH)
- 90+ days ago
- Mentor, OH (20 miles from Solon, OH)
- 90+ days ago
Implement and maintain Information Technology Service Management System (ITSM)....
Demographic Data for Solon, OH
Moving to Solon, OH? Find some basic demographic data about Solon, OH below.
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Salary for Help Desk Manager Jobs in Solon, OH
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Solon, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- BMC Remedy
- IT Leadership
- Systems Center Configuration Manager
- Apple OS X
- Virus Removal
- Remote Support
- Technical Troubleshooting
- Problem Management
- Windows OS
- Application Support
- Drupal CMS
- Infrastructure Management
- Windows 10
- IT Service Management
- Mobile Device Management
- Service Delivery
- Knowledge Management
- Operating Systems
- MacOS
- Incident Management
- Computer Science
- Pivot Tables
- Routing
- Help Desk Support
- IT Support
- Apple iOS
- ServiceNow
- ITIL
- Installation
- Resolution
- Microsoft Office 365
- Root Cause Analysis
- Microsoft SharePoint
- Customer Satisfaction
- Continuous Improvement
- Standard Operating Procedures
- Information Technology
- Microsoft Active Directory
- Technical Support
- Microsoft Windows
- Process Improvement
- Troubleshooting
- Prioritizing
- Documentation
- Verbal Communication
- Collaboration
- Mentoring
- Reporting
- Telephone Skills
- Education Experience
- Microsoft Office
- Microsoft Excel
- Computer Skills
- Staff Supervision
- Organization
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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