Help Desk Manager Jobs in Solon, OH
Epic Cogito SSIS Application Support Specialist 6062518
- Accenture
- Cleveland, OH (15 miles from Solon, OH)
- 30+ days ago
- Cleveland, OH (15 miles from Solon, OH)
- 30+ days ago
Provide project support from design through hypercare utilizing Agile and/or Adaptive project management methodologies....
In Person- Insight Global
- Mayfield Heights, OH (7 miles from Solon, OH)
- 30+ days ago
- Mayfield Heights, OH (7 miles from Solon, OH)
- 30+ days ago
This person is going to be managing a global team of Tier 1 support. They will be responsible for leading the Global Service Desk....
In Person- The Babcock & Wilcox Company
- Akron, OH (24 miles from Solon, OH)
- 60+ days ago
- Akron, OH (24 miles from Solon, OH)
- 60+ days ago
Support initiatives for automation and self-service capabilities. Metrics & Reporting Track and report on SLAs, KPIs, and team performance....
In PersonDemographic Data for Solon, OH
Moving to Solon, OH? Find some basic demographic data about Solon, OH below.
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Salary for Help Desk Manager Jobs in Solon, OH
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Solon, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Oracle WebLogic Server
- Remote Desktop Protocol
- Help Desk Management
- Windows 10
- Remote Support
- Public Key Infrastructure
- IT Leadership
- IT Operations
- BMC Remedy
- Problem Management
- System Engineering
- SQL Server Integration Services
- Knowledge Management
- Data Governance
- Application Support
- MacOS
- Operating Systems
- Service Delivery
- IT Service Management
- Mobile Device Management
- Change Control
- Computer Science
- IT Support
- Zendesk
- Incident Management
- Engineering Management
- Help Desk Support
- ServiceNow
- ITIL
- Optimization
- Microsoft Office 365
- Resolution
- Agile
- JIRA
- Continuous Improvement
- Customer Satisfaction
- Microsoft Active Directory
- Liaison
- Technical Support
- Information Technology
- Engineering
- Microsoft Windows
- Networking
- Implementation
- Military Background
- Troubleshooting
- Reporting
- Documentation
- Prioritizing
- Collaboration
- Mentoring
- Coaching
- Employee Development
- Flexibility
- Bachelor's Degree
- Education Experience
- Problem Solving
- Project Management
- Staff Supervision
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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