Help Desk Manager Jobs in Shaker Heights, OH

1-3 of 3 Jobs

Help Desk Manager

  • Synerfac Technical Staffing
  • Beachwood, OH (2 miles from Shaker Heights, OH)
  • 11 days ago
  • Beachwood, OH (2 miles from Shaker Heights, OH)
  • 11 days ago

The Help Desk Manager would be responsible for Customer Service, Team Management, Service Management, and Process Management....

In Person

Epic Cogito SSIS Application Support Specialist 6062518

  • Accenture
  • Cleveland, OH (7 miles from Shaker Heights, OH)
  • 28 days ago
  • Cleveland, OH (7 miles from Shaker Heights, OH)
  • 28 days ago

Provide project support from design through hypercare utilizing Agile and/or Adaptive project management methodologies....

In Person

Service Desk Manager

  • Insight Global
  • Mayfield Heights, OH (4 miles from Shaker Heights, OH)
  • 29 days ago
  • Mayfield Heights, OH (4 miles from Shaker Heights, OH)
  • 29 days ago

This person is going to be managing a global team of Tier 1 support. They will be responsible for leading the Global Service Desk....

In Person

Demographic Data for Shaker Heights, OH

Moving to Shaker Heights, OH? Find some basic demographic data about Shaker Heights, OH below.

Local
National
11,799,441
250,936

Help Desk Manager Online Courses and Training Opportunities

iHire curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
QA
Help Desk Essentials
This three day QA authored course is designed primarily for those who are starting out in the IT support career. Working on a help desk or service desk, this course will provide a strong...
edX
AI in Healthcare. Hype or Help?
Discover how Artificial Intelligence (AI) is revolutionizing healthcare in this exciting course. The added value of AI for healthcare is explained from the healthcare professional's perspective,...
QA
SDI Service Desk Manager - SDM
This four-day course equips both new and experienced service desk managers, team leaders, and supervisors with the leadership, operational, and strategic skills needed to run a high performing...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Help Desk Manager Jobs in Shaker Heights, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.
Licensing / Certification

Required or preferred licenses and certifications for Help Desk Manager positions.

Highest Education Level

Help Desk Managers in Shaker Heights, OH offer the following education background
Bachelor's Degree
41.7%
Master's Degree
17.6%
Associate's Degree
17.4%
Vocational Degree or Certification
13.3%
High School or GED
7.1%
Some College
1.6%
Doctorate Degree
1.0%
Some High School
0.2%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Managers in Shaker Heights, OH
6-8 years
40.0%
4-6 years
23.9%
10+ years
13.3%
2-4 years
11.2%
8-10 years
10.6%
1-2 years
1.1%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Help Desk Manager position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!