Help Desk Manager Jobs in Sagamore Hills, OH
Epic Cogito SSIS Application Support Specialist 6062518
- Accenture
- Cleveland, OH (15 miles from Sagamore Hills, OH)
- 14 days ago
- Cleveland, OH (15 miles from Sagamore Hills, OH)
- 14 days ago
Provide project support from design through hypercare utilizing Agile and/or Adaptive project management methodologies....
In Person- Insight Global
- Mayfield Heights, OH (13 miles from Sagamore Hills, OH)
- 15 days ago
- Mayfield Heights, OH (13 miles from Sagamore Hills, OH)
- 15 days ago
This person is going to be managing a global team of Tier 1 support. They will be responsible for leading the Global Service Desk....
In Person- The Babcock & Wilcox Company
- Akron, OH (18 miles from Sagamore Hills, OH)
- 30+ days ago
- Akron, OH (18 miles from Sagamore Hills, OH)
- 30+ days ago
Support initiatives for automation and self-service capabilities. Metrics & Reporting Track and report on SLAs, KPIs, and team performance....
In Person- AmTrust North America
- Cleveland, OH (15 miles from Sagamore Hills, OH)
- 90+ days ago
- Cleveland, OH (15 miles from Sagamore Hills, OH)
- 90+ days ago
To support that effort, we are looking for a Supervisor, End User Support, who will oversee the support activities of the End User Support team....
In PersonDemographic Data for Sagamore Hills, OH
Moving to Sagamore Hills, OH? Find some basic demographic data about Sagamore Hills, OH below.
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Salary for Help Desk Manager Jobs in Sagamore Hills, OH
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Sagamore Hills, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Oracle WebLogic Server
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Oracle SQL*PLUS
- Microsoft Lync
- Remote Support
- Windows 10
- Public Key Infrastructure
- IT Operations
- IT Leadership
- Problem Management
- Unix/Linux
- Windows OS
- Technical Troubleshooting
- Application Support
- Data Governance
- Knowledge Management
- IT Service Management
- SQL Server Integration Services
- MacOS
- Change Control
- Network Administration
- Service Delivery
- VoIP
- Operating Systems
- Incident Management
- Computer Science
- IT Support
- UNIX
- Zendesk
- ServiceNow
- Help Desk Support
- ITIL
- Optimization
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Agile
- Estimating
- Continuous Improvement
- Microsoft Active Directory
- Liaison
- Information Technology
- Technical Support
- Engineering
- Risk Management
- Microsoft Windows
- Implementation
- Military Background
- Troubleshooting
- Collaboration
- Reporting
- Prioritizing
- Documentation
- Coaching
- Mentoring
- Employee Development
- Education Experience
- Bachelor's Degree
- Flexibility
- Project Management
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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