Help Desk Manager Jobs in Russells Point, OH
CAD Application Support Specialist
- HCL America Inc.
- Raymond, OH (22 miles from Russells Point, OH)
- 16 days ago
- Raymond, OH (22 miles from Russells Point, OH)
- 16 days ago
Experience: o Previous experience in a similar support role is highly desirable. o Familiarity with standard practices and service management. HCLTech is not the employer for this role....
In PersonDemographic Data for Russells Point, OH
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Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Russells Point, OH
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Russells Point, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- LAN
- ConnectWise
- Remote Support
- Apple OS X
- BMC Remedy
- Virus Removal
- Problem Management
- IT Operations
- IT Leadership
- IT Strategy
- Network Operations
- Windows 10
- Windows OS
- Infrastructure Management
- Application Support
- Incident Management
- IT Service Management
- Change Control
- Service Delivery
- Android
- MacOS
- Operating Systems
- Mobile Device Management
- VoIP
- Knowledge Management
- IT Support
- Computer Science
- ServiceNow
- ITIL
- Help Desk Support
- Microsoft Office 365
- Installation
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Technical Support
- Microsoft Active Directory
- Information Technology
- Microsoft Windows
- Troubleshooting
- Prioritizing
- Military Background
- Collaboration
- Process Improvement
- Documentation
- Coaching
- Reporting
- Mentoring
- Employee Development
- Education Experience
- Bachelor's Degree
- Policy Development
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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