Help Desk Manager Jobs in Richmond Heights, OH
- Synerfac Technical Staffing
- Beachwood, OH (5 miles from Richmond Heights, OH)
- 14 days ago
- Beachwood, OH (5 miles from Richmond Heights, OH)
- 14 days ago
The Help Desk Manager would be responsible for Customer Service, Team Management, Service Management, and Process Management....
In PersonEpic Cogito SSIS Application Support Specialist 6062518
- Accenture
- Cleveland, OH (12 miles from Richmond Heights, OH)
- 30+ days ago
- Cleveland, OH (12 miles from Richmond Heights, OH)
- 30+ days ago
Provide project support from design through hypercare utilizing Agile and/or Adaptive project management methodologies....
In Person- Insight Global
- Mayfield Heights, OH (4 miles from Richmond Heights, OH)
- 30+ days ago
- Mayfield Heights, OH (4 miles from Richmond Heights, OH)
- 30+ days ago
This person is going to be managing a global team of Tier 1 support. They will be responsible for leading the Global Service Desk....
In PersonDemographic Data for Richmond Heights, OH
Moving to Richmond Heights, OH? Find some basic demographic data about Richmond Heights, OH below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Richmond Heights, OH
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Richmond Heights, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Oracle WebLogic Server
- Remote Desktop Protocol
- Help Desk Management
- Software Installation
- Systems Center Configuration Manager
- Oracle SQL*PLUS
- Windows 10
- Remote Support
- Unix/Linux
- IT Leadership
- IT Operations
- Technical Troubleshooting
- Problem Management
- System Engineering
- Windows OS
- Data Governance
- Knowledge Management
- SQL Server Integration Services
- IT Service Management
- Application Support
- MacOS
- Computer Science
- Operating Systems
- Service Delivery
- Change Control
- Mobile Device Management
- IT Support
- Incident Management
- Engineering Management
- ServiceNow
- Help Desk Support
- ITIL
- Disaster Recovery
- Optimization
- Installation
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Agile
- Continuous Improvement
- Microsoft Active Directory
- Liaison
- Information Technology
- Technical Support
- Risk Management
- Engineering
- Microsoft Windows
- Implementation
- Military Background
- Reporting
- Documentation
- Prioritizing
- Troubleshooting
- Collaboration
- Coaching
- Mentoring
- Employee Development
- Flexibility
- Bachelor's Degree
- Education Experience
- Project Management
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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