Help Desk Manager Jobs in Pepper Pike, OH
Senior Manager, Service Desk (Mentor, OH, US, 44060)
- Mentor, OH (14 miles from Pepper Pike, OH)
- 14 days ago
- Mentor, OH (14 miles from Pepper Pike, OH)
- 14 days ago
Implement and maintain Information Technology Service Management System (ITSM)....
Clinical Application Support Specialist II- NM
- Cleveland, OH (11 miles from Pepper Pike, OH)
- 19 days ago
- Cleveland, OH (11 miles from Pepper Pike, OH)
- 19 days ago
As a Clinical Application Support Specialist (CASS) you are the first point of contact for our customers and set the tone for the rest of their experience....
- Beachwood, OH (2 miles from Pepper Pike, OH)
- 30+ days ago
- Beachwood, OH (2 miles from Pepper Pike, OH)
- 30+ days ago
Technical Leadership Provide hands-on technical guidance to support the team in problem resolution, debugging, and other general application support activities....
- Mentor, OH (14 miles from Pepper Pike, OH)
- 45+ days ago
- Mentor, OH (14 miles from Pepper Pike, OH)
- 45+ days ago
Implement and maintain Information Technology Service Management System (ITSM)....
- Cleveland, OH (11 miles from Pepper Pike, OH)
- 45+ days ago
- Cleveland, OH (11 miles from Pepper Pike, OH)
- 45+ days ago
You'll also play a key role in onboarding new users, supporting computer labs, and contributing to technology projects across campus....
Demographic Data for Pepper Pike, OH
Moving to Pepper Pike, OH? Find some basic demographic data about Pepper Pike, OH below.
Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Pepper Pike, OH
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Pepper Pike, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- PC Support
- Client Support
- Systems Center Configuration Manager
- Problem Management
- Technical Troubleshooting
- IT Operations
- VPN
- BMC Remedy
- Remote Support
- IT Service Management
- Healthcare IT
- Windows OS
- Service Delivery
- Application Support
- Service Now PaaS
- Infrastructure Management
- Knowledge Management
- Operating Systems
- Zendesk
- Windows 10
- Mobile Device Management
- Incident Management
- Computer Science
- VoIP
- IT Support
- ServiceNow
- Help Desk Support
- ITIL
- Mac Skills
- Installation
- Resolution
- Customer Satisfaction
- Microsoft Office 365
- Continuous Improvement
- Information Technology
- Microsoft Active Directory
- Engineering
- Affirmative Action
- Technical Support
- Networking
- Microsoft Windows
- Implementation
- Process Improvement
- Troubleshooting
- Prioritizing
- Interpersonal Skills
- Collaboration
- Documentation
- Mentoring
- Budgets
- Reporting
- Policy Development
- Coaching
- Problem Solving
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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