Help Desk Manager Jobs in Pepper Pike, OH
Epic Cogito SSIS Application Support Specialist 6062518
- Accenture
- Cleveland, OH (11 miles from Pepper Pike, OH)
- 30+ days ago
- Cleveland, OH (11 miles from Pepper Pike, OH)
- 30+ days ago
Provide project support from design through hypercare utilizing Agile and/or Adaptive project management methodologies....
In Person- Insight Global
- Mayfield Heights, OH
- 30+ days ago
- Mayfield Heights, OH
- 30+ days ago
This person is going to be managing a global team of Tier 1 support. They will be responsible for leading the Global Service Desk....
In PersonDemographic Data for Pepper Pike, OH
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Salary for Help Desk Manager Jobs in Pepper Pike, OH
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Highest Education Level
Help Desk Managers in Pepper Pike, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Oracle WebLogic Server
- Remote Desktop Protocol
- Help Desk Management
- Software Installation
- Systems Center Configuration Manager
- Oracle SQL*PLUS
- Windows 10
- Remote Support
- Unix/Linux
- IT Leadership
- IT Operations
- BMC Remedy
- Technical Troubleshooting
- Problem Management
- Windows OS
- Data Governance
- Application Support
- Knowledge Management
- SQL Server Integration Services
- MacOS
- IT Service Management
- Computer Science
- Operating Systems
- UNIX
- Change Control
- Mobile Device Management
- IT Support
- Incident Management
- ServiceNow
- Help Desk Support
- Disaster Recovery
- ITIL
- Optimization
- Installation
- Microsoft Office 365
- Resolution
- Agile
- Customer Satisfaction
- Continuous Improvement
- Microsoft Active Directory
- Liaison
- Information Technology
- Technical Support
- Risk Management
- Engineering
- Microsoft Windows
- Networking
- Implementation
- Military Background
- Reporting
- Documentation
- Prioritizing
- Collaboration
- Troubleshooting
- Coaching
- Mentoring
- Employee Development
- Flexibility
- Bachelor's Degree
- Problem Solving
- Project Management
- Staff Supervision
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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