Help Desk Manager Jobs in Parma Heights, OH
- AmTrust North America
- Cleveland, OH (9 miles from Parma Heights, OH)
- 45+ days ago
- Cleveland, OH (9 miles from Parma Heights, OH)
- 45+ days ago
To support that effort, we are looking for a Supervisor, End User Support, who will oversee the support activities of the End User Support team....
In PersonApplication Support Specialist
- Pleasant Valley Corporation
- Medina, OH (22 miles from Parma Heights, OH)
- 45+ days ago
- Medina, OH (22 miles from Parma Heights, OH)
- 45+ days ago
Prior IT application or general support experience strongly preferred....
In Person- MCPC Incorporated
- Avon, OH (12 miles from Parma Heights, OH)
- 45+ days ago
- Avon, OH (12 miles from Parma Heights, OH)
- 45+ days ago
while managing a team of onsite support technicians....
In PersonDemographic Data for Parma Heights, OH
Moving to Parma Heights, OH? Find some basic demographic data about Parma Heights, OH below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Parma Heights, OH
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Parma Heights, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Remote Desktop Protocol
- Systems Center Configuration Manager
- BMC Remedy
- Remote Support
- IT Leadership
- Virus Removal
- Technical Troubleshooting
- Problem Management
- IT Operations
- Network Operations
- Infrastructure Management
- Service Now PaaS
- Windows OS
- Application Support
- Windows 10
- IT Service Management
- Service Delivery
- Incident Management
- Operating Systems
- Mobile Device Management
- MacOS
- Knowledge Management
- Information Technology Management
- IT Support
- Computer Science
- ServiceNow
- Apple iOS
- ITIL
- Help Desk Support
- Installation
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Technical Support
- Information Technology
- Microsoft Active Directory
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Process Improvement
- Prioritizing
- Documentation
- Collaboration
- Coaching
- Reporting
- Mentoring
- Bachelor's Degree
- Policy Development
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
- Solaris
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