Help Desk Manager Jobs in Painesville, OH
Enterprise Service Desk Manager
- Stratus Unlimited
- Mentor, OH (6 miles from Painesville, OH)
- 30+ days ago
- Mentor, OH (6 miles from Painesville, OH)
- 30+ days ago
Deep understanding of IT service management frameworks, SLAs, and performance metrics....
In PersonSenior Manager, Service Desk (Mentor, OH, US, 44060)
- Steris Corporation
- Mentor, OH (6 miles from Painesville, OH)
- 90+ days ago
- Mentor, OH (6 miles from Painesville, OH)
- 90+ days ago
Implement and maintain Information Technology Service Management System (ITSM)....
In Person- Steris
- Mentor, OH (6 miles from Painesville, OH)
- 90+ days ago
- Mentor, OH (6 miles from Painesville, OH)
- 90+ days ago
Implement and maintain Information Technology Service Management System (ITSM)....
In PersonDemographic Data for Painesville, OH
Moving to Painesville, OH? Find some basic demographic data about Painesville, OH below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Painesville, OH
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Painesville, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- BMC Remedy
- IT Leadership
- Apple OS X
- Virus Removal
- Remote Support
- IT Operations
- Network Operations
- Technical Troubleshooting
- Problem Management
- Windows OS
- Application Support
- Drupal CMS
- IT Service Management
- Infrastructure Management
- Windows 10
- Mobile Device Management
- Cross-Functional Team Management
- Service Delivery
- Incident Management
- Knowledge Management
- Operating Systems
- MacOS
- Apple iOS
- Computer Science
- IT Support
- Help Desk Support
- ServiceNow
- ITIL
- Mac Skills
- Installation
- Microsoft Office 365
- Resolution
- Microsoft SharePoint
- Customer Satisfaction
- Continuous Improvement
- Information Technology
- Technical Support
- Microsoft Active Directory
- Networking
- Microsoft Windows
- Implementation
- Troubleshooting
- Documentation
- Verbal Communication
- Prioritizing
- Collaboration
- Reporting
- Telephone Skills
- Coaching
- Mentoring
- Policy Development
- Education Experience
- Microsoft Office
- Computer Skills
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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