Help Desk Manager Jobs in Novelty, OH
- Insight Global
- Mayfield Heights, OH (7 miles from Novelty, OH)
- 30+ days ago
- Mayfield Heights, OH (7 miles from Novelty, OH)
- 30+ days ago
This person is going to be managing a global team of Tier 1 support. They will be responsible for leading the Global Service Desk....
In Person- AmTrust North America
- Cleveland, OH (18 miles from Novelty, OH)
- 90+ days ago
- Cleveland, OH (18 miles from Novelty, OH)
- 90+ days ago
To support that effort, we are looking for a Supervisor, End User Support, who will oversee the support activities of the End User Support team....
In PersonDemographic Data for Novelty, OH
Moving to Novelty, OH? Find some basic demographic data about Novelty, OH below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Novelty, OH
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Novelty, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- IT Strategy
- Problem Management
- IT Leadership
- BMC Remedy
- Windows 10
- Remote Support
- Technical Troubleshooting
- Service Now PaaS
- Application Support
- Windows OS
- Computer Operations
- IT Service Management
- Network Administration
- Service Delivery
- Android
- MacOS
- Operating Systems
- User Experience
- Incident Management
- Mobile Device Management
- VoIP
- IT Support
- Business Continuity
- Zendesk
- Computer Science
- Disaster Recovery
- ServiceNow
- ITIL
- Help Desk Support
- Microsoft Office 365
- Resolution
- Installation
- Customer Satisfaction
- Continuous Improvement
- Onboarding
- Key Performance Indicator
- Technical Support
- Microsoft Active Directory
- Information Technology
- Microsoft Windows
- Collaboration
- Troubleshooting
- Military Background
- Prioritizing
- Process Improvement
- Documentation
- Reporting
- Mentoring
- Coaching
- Employee Development
- Bachelor's Degree
- Research Skills
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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