Help Desk Manager Jobs in North Royalton, OH
- The Babcock & Wilcox Company
- Akron, OH (21 miles from North Royalton, OH)
- 7 days ago
- Akron, OH (21 miles from North Royalton, OH)
- 7 days ago
Support initiatives for automation and self-service capabilities. Metrics & Reporting Track and report on SLAs, KPIs, and team performance....
In Person- The Babcock & Wilcox Company
- Akron, OH (21 miles from North Royalton, OH)
- 7 days ago
- Akron, OH (21 miles from North Royalton, OH)
- 7 days ago
The position requires strong leadership, strategic thinking, and a deep understanding of ITIL processes and modern service management tools....
In Person- Insight Global
- Mayfield Heights, OH (18 miles from North Royalton, OH)
- 30+ days ago
- Mayfield Heights, OH (18 miles from North Royalton, OH)
- 30+ days ago
This person is going to be managing a global team of Tier 1 support. They will be responsible for leading the Global Service Desk....
In Person- AmTrust North America
- Cleveland, OH (13 miles from North Royalton, OH)
- 90+ days ago
- Cleveland, OH (13 miles from North Royalton, OH)
- 90+ days ago
To support that effort, we are looking for a Supervisor, End User Support, who will oversee the support activities of the End User Support team....
In PersonDemographic Data for North Royalton, OH
Moving to North Royalton, OH? Find some basic demographic data about North Royalton, OH below.
Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in North Royalton, OH
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in North Royalton, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Apple OS X
- IT Strategy
- Problem Management
- IT Leadership
- BMC Remedy
- Windows 10
- Remote Support
- Technical Troubleshooting
- Service Now PaaS
- Application Support
- Windows OS
- Computer Operations
- IT Service Management
- Network Administration
- Service Delivery
- Android
- MacOS
- Operating Systems
- User Experience
- IT Support
- Incident Management
- VoIP
- Mobile Device Management
- Zendesk
- Disaster Recovery
- Computer Science
- ServiceNow
- ITIL
- Help Desk Support
- Microsoft Office 365
- Resolution
- Installation
- Customer Satisfaction
- Continuous Improvement
- Key Performance Indicator
- Microsoft Active Directory
- Information Technology
- Technical Support
- Engineering
- Microsoft Windows
- Collaboration
- Troubleshooting
- Military Background
- Prioritizing
- Process Improvement
- Documentation
- Reporting
- Mentoring
- Policy Development
- Coaching
- Employee Development
- Bachelor's Degree
- Research Skills
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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