Help Desk Manager Jobs in North Royalton, OH
- Synerfac Technical Staffing
- Beachwood, OH (16 miles from North Royalton, OH)
- 10 days ago
- Beachwood, OH (16 miles from North Royalton, OH)
- 10 days ago
The Help Desk Manager would be responsible for Customer Service, Team Management, Service Management, and Process Management....
In Person- Insight Global
- Mayfield Heights, OH (18 miles from North Royalton, OH)
- 28 days ago
- Mayfield Heights, OH (18 miles from North Royalton, OH)
- 28 days ago
This person is going to be managing a global team of Tier 1 support. They will be responsible for leading the Global Service Desk....
In Person- The Babcock & Wilcox Company
- Akron, OH (21 miles from North Royalton, OH)
- 45+ days ago
- Akron, OH (21 miles from North Royalton, OH)
- 45+ days ago
Support initiatives for automation and self-service capabilities. Metrics & Reporting Track and report on SLAs, KPIs, and team performance....
In PersonDemographic Data for North Royalton, OH
Moving to North Royalton, OH? Find some basic demographic data about North Royalton, OH below.
Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in North Royalton, OH
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in North Royalton, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Oracle WebLogic Server
- Remote Desktop Protocol
- Help Desk Management
- Software Installation
- Systems Center Configuration Manager
- Oracle SQL*PLUS
- Windows 10
- Remote Support
- Unix/Linux
- Public Key Infrastructure
- IT Leadership
- IT Operations
- BMC Remedy
- Technical Troubleshooting
- Problem Management
- Windows OS
- Application Support
- Knowledge Management
- IT Service Management
- MacOS
- Computer Science
- Operating Systems
- Service Delivery
- UNIX
- Mobile Device Management
- IT Support
- Incident Management
- Help Desk Support
- ServiceNow
- ITIL
- Disaster Recovery
- Installation
- Microsoft Office 365
- Customer Support
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Microsoft Active Directory
- Onboarding
- Information Technology
- Technical Support
- Engineering
- Microsoft Windows
- Networking
- Written Communication
- Process Improvement
- Implementation
- Military Background
- Reporting
- Prioritizing
- Documentation
- Troubleshooting
- Collaboration
- Coaching
- Mentoring
- Employee Development
- Bachelor's Degree
- Education Experience
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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