Help Desk Manager Jobs in North Ridgeville, OH
- AmTrust North America
- Cleveland, OH (24 miles from North Ridgeville, OH)
- 30+ days ago
- Cleveland, OH (24 miles from North Ridgeville, OH)
- 30+ days ago
To support that effort, we are looking for a Supervisor, End User Support, who will oversee the support activities of the End User Support team....
In PersonApplication Support Specialist
- Pleasant Valley Corporation
- Medina, OH (23 miles from North Ridgeville, OH)
- 45+ days ago
- Medina, OH (23 miles from North Ridgeville, OH)
- 45+ days ago
Prior IT application or general support experience strongly preferred....
In Person- MCPC Incorporated
- Avon, OH (7 miles from North Ridgeville, OH)
- 45+ days ago
- Avon, OH (7 miles from North Ridgeville, OH)
- 45+ days ago
while managing a team of onsite support technicians....
In PersonDemographic Data for North Ridgeville, OH
Moving to North Ridgeville, OH? Find some basic demographic data about North Ridgeville, OH below.
Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in North Ridgeville, OH
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in North Ridgeville, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Remote Desktop Protocol
- BMC Remedy
- Remote Support
- IT Leadership
- Systems Center Configuration Manager
- Apple OS X
- Virus Removal
- Problem Management
- Technical Troubleshooting
- Infrastructure Management
- Windows OS
- Application Support
- Windows 10
- IT Service Management
- Service Delivery
- Incident Management
- Operating Systems
- Mobile Device Management
- Information Technology Management
- MacOS
- Pivot Tables
- IT Support
- Apple iOS
- Computer Science
- Routing
- Help Desk Support
- ServiceNow
- ITIL
- Installation
- Microsoft Office 365
- Resolution
- Root Cause Analysis
- Standard Operating Procedures
- Customer Satisfaction
- Continuous Improvement
- Technical Support
- Information Technology
- Microsoft Active Directory
- Networking
- Engineering
- Microsoft Windows
- Troubleshooting
- Process Improvement
- Prioritizing
- Documentation
- Collaboration
- Reporting
- Mentoring
- Bachelor's Degree
- Policy Development
- Education Experience
- Microsoft Office
- Staff Supervision
- Microsoft Excel
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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