Help Desk Manager Jobs in North Olmsted, OH
- Cleveland, OH (13 miles from North Olmsted, OH)
- 19 days ago
- Cleveland, OH (13 miles from North Olmsted, OH)
- 19 days ago
To support that effort, we are looking for a Supervisor, End User Support, who will oversee the support activities of the End User Support team....
Application Support Specialist
- Medina, OH (24 miles from North Olmsted, OH)
- 26 days ago
- Medina, OH (24 miles from North Olmsted, OH)
- 26 days ago
Prior IT application or general support experience strongly preferred....
- Avon, OH (5 miles from North Olmsted, OH)
- 27 days ago
- Avon, OH (5 miles from North Olmsted, OH)
- 27 days ago
while managing a team of onsite support technicians....
Demographic Data for North Olmsted, OH
Moving to North Olmsted, OH? Find some basic demographic data about North Olmsted, OH below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in North Olmsted, OH
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in North Olmsted, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- BMC Remedy
- IT Leadership
- Systems Center Configuration Manager
- Apple OS X
- Virus Removal
- IT Operations
- Remote Support
- Technical Troubleshooting
- Problem Management
- Windows OS
- Application Support
- Drupal CMS
- Infrastructure Management
- Windows 10
- IT Service Management
- Mobile Device Management
- Service Delivery
- Operating Systems
- MacOS
- Incident Management
- Zendesk
- Computer Science
- Pivot Tables
- Help Desk Support
- IT Support
- Apple iOS
- ServiceNow
- ITIL
- Resolution
- Microsoft Office 365
- Microsoft SharePoint
- Customer Satisfaction
- Continuous Improvement
- Standard Operating Procedures
- Information Technology
- Microsoft Active Directory
- Technical Support
- Microsoft Windows
- Process Improvement
- Troubleshooting
- Prioritizing
- Documentation
- Verbal Communication
- Collaboration
- Mentoring
- Reporting
- Telephone Skills
- Employee Development
- Education Experience
- Microsoft Office
- Microsoft Excel
- Computer Skills
- Staff Supervision
- Organization
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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