Help Desk Manager Jobs in North Olmsted, OH
- Insight Global
- Mayfield Heights, OH (23 miles from North Olmsted, OH)
- 8 days ago
- Mayfield Heights, OH (23 miles from North Olmsted, OH)
- 8 days ago
This person is going to be managing a global team of Tier 1 support. They will be responsible for leading the Global Service Desk....
In Person- AmTrust North America
- Cleveland, OH (13 miles from North Olmsted, OH)
- 60+ days ago
- Cleveland, OH (13 miles from North Olmsted, OH)
- 60+ days ago
To support that effort, we are looking for a Supervisor, End User Support, who will oversee the support activities of the End User Support team....
In PersonDemographic Data for North Olmsted, OH
Moving to North Olmsted, OH? Find some basic demographic data about North Olmsted, OH below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in North Olmsted, OH
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in North Olmsted, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- ITIL Certified
- LAN
- ConnectWise
- Remote Support
- Virus Removal
- Problem Management
- IT Operations
- DHCP
- Windows 10
- Windows OS
- Infrastructure Management
- Application Support
- IT Service Management
- Incident Management
- Network Administration
- Skype
- Service Delivery
- MacOS
- Operating Systems
- Mobile Device Management
- VoIP
- Knowledge Management
- IT Support
- Information Technology Management
- Pivot Tables
- Computer Science
- ServiceNow
- ITIL
- Help Desk Support
- Microsoft Office 365
- Installation
- Root Cause Analysis
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Information Technology
- Technical Support
- Microsoft Active Directory
- Microsoft Windows
- Troubleshooting
- Prioritizing
- Military Background
- Collaboration
- Process Improvement
- Documentation
- Reporting
- Mentoring
- Employee Development
- Education Experience
- Bachelor's Degree
- Policy Development
- Microsoft Office
- Staff Supervision
- Microsoft Excel
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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