Help Desk Manager Jobs in Newbury, OH
- Cleveland, OH (23 miles from Newbury, OH)
- 16 days ago
- Cleveland, OH (23 miles from Newbury, OH)
- 16 days ago
To support that effort, we are looking for a Supervisor, End User Support, who will oversee the support activities of the End User Support team....
Enterprise Service Desk Manager
- Mentor, OH (15 miles from Newbury, OH)
- 20 days ago
- Mentor, OH (15 miles from Newbury, OH)
- 20 days ago
Deep understanding of IT service management frameworks, SLAs, and performance metrics....
Senior Manager, Service Desk (Mentor, OH, US, 44060)
- Mentor, OH (15 miles from Newbury, OH)
- 90+ days ago
- Mentor, OH (15 miles from Newbury, OH)
- 90+ days ago
Implement and maintain Information Technology Service Management System (ITSM)....
- Mentor, OH (15 miles from Newbury, OH)
- 90+ days ago
- Mentor, OH (15 miles from Newbury, OH)
- 90+ days ago
Implement and maintain Information Technology Service Management System (ITSM)....
Demographic Data for Newbury, OH
Moving to Newbury, OH? Find some basic demographic data about Newbury, OH below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Newbury, OH
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Newbury, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- BMC Remedy
- Systems Center Configuration Manager
- Apple OS X
- Virus Removal
- IT Leadership
- Network Operations
- Technical Troubleshooting
- Problem Management
- Remote Support
- Application Support
- Drupal CMS
- Windows OS
- Infrastructure Management
- Windows 10
- IT Service Management
- Mobile Device Management
- Service Delivery
- Operating Systems
- Incident Management
- MacOS
- Computer Science
- Pivot Tables
- IT Support
- Routing
- Help Desk Support
- Apple iOS
- ServiceNow
- ITIL
- Installation
- Resolution
- Root Cause Analysis
- Microsoft Office 365
- Microsoft SharePoint
- Customer Satisfaction
- Standard Operating Procedures
- Continuous Improvement
- Information Technology
- Technical Support
- Microsoft Active Directory
- Microsoft Windows
- Process Improvement
- Troubleshooting
- Prioritizing
- Documentation
- Verbal Communication
- Collaboration
- Mentoring
- Reporting
- Telephone Skills
- Education Experience
- Microsoft Office
- Microsoft Excel
- Computer Skills
- Staff Supervision
- Organization
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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