Help Desk Manager Jobs in New Franklin, OH
Applications Support Manager Business Network System (BNS)
- SESHENG LLC
- Akron, OH (5 miles from New Franklin, OH)
- 8 hours ago
- Akron, OH (5 miles from New Franklin, OH)
- 8 hours ago
Proficiency: Experience with monitoring tools (Datadog, New Relic, Splunk) and ITSM platforms (Jira Service Management, ServiceNow). · Soft Skills: Proven ability to communicate complex technical issues...
In Person- The Babcock & Wilcox Company
- Akron, OH (5 miles from New Franklin, OH)
- 60+ days ago
- Akron, OH (5 miles from New Franklin, OH)
- 60+ days ago
Support initiatives for automation and self-service capabilities. Metrics & Reporting Track and report on SLAs, KPIs, and team performance....
In PersonDemographic Data for New Franklin, OH
Moving to New Franklin, OH? Find some basic demographic data about New Franklin, OH below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in New Franklin, OH
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in New Franklin, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Oracle WebLogic Server
- Remote Desktop Protocol
- Help Desk Management
- Remote Support
- Windows 10
- IT Leadership
- IT Operations
- SQL Server Integration Services
- BMC Remedy
- Technical Troubleshooting
- Problem Management
- Apple OS X
- System Engineering
- Data Governance
- IT Service Management
- Application Support
- Windows OS
- Service Delivery
- MacOS
- Knowledge Management
- Computer Science
- Operating Systems
- Mobile Device Management
- Change Control
- IT Support
- Incident Management
- Engineering Management
- ServiceNow
- Help Desk Support
- Zendesk
- ITIL
- Optimization
- Microsoft Office 365
- Resolution
- Agile
- JIRA
- Continuous Improvement
- Microsoft Active Directory
- Customer Satisfaction
- Liaison
- Technical Support
- Information Technology
- Engineering
- Microsoft Windows
- Prioritizing
- Military Background
- Implementation
- Troubleshooting
- Reporting
- Documentation
- Collaboration
- Mentoring
- Coaching
- Employee Development
- Flexibility
- Bachelor's Degree
- Education Experience
- Problem Solving
- Project Management
- Staff Supervision
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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