Help Desk Manager Jobs in Munroe Falls, OH
- Insight Global
- Mayfield Heights, OH (24 miles from Munroe Falls, OH)
- 30+ days ago
- Mayfield Heights, OH (24 miles from Munroe Falls, OH)
- 30+ days ago
This person is going to be managing a global team of Tier 1 support. They will be responsible for leading the Global Service Desk....
In Person- The Babcock & Wilcox Company
- Akron, OH (8 miles from Munroe Falls, OH)
- 45+ days ago
- Akron, OH (8 miles from Munroe Falls, OH)
- 45+ days ago
Support initiatives for automation and self-service capabilities. Metrics & Reporting Track and report on SLAs, KPIs, and team performance....
In PersonDemographic Data for Munroe Falls, OH
Moving to Munroe Falls, OH? Find some basic demographic data about Munroe Falls, OH below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Munroe Falls, OH
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Munroe Falls, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Oracle WebLogic Server
- Remote Desktop Protocol
- Help Desk Management
- Software Installation
- Systems Center Configuration Manager
- Oracle SQL*PLUS
- Windows 10
- Remote Support
- Unix/Linux
- IT Leadership
- IT Operations
- BMC Remedy
- Technical Troubleshooting
- Problem Management
- Windows OS
- Data Governance
- Application Support
- Knowledge Management
- SQL Server Integration Services
- MacOS
- IT Service Management
- Computer Science
- Operating Systems
- UNIX
- Change Control
- Mobile Device Management
- IT Support
- Incident Management
- ServiceNow
- Help Desk Support
- Disaster Recovery
- ITIL
- Optimization
- Installation
- Microsoft Office 365
- Resolution
- Agile
- Customer Satisfaction
- Continuous Improvement
- Microsoft Active Directory
- Liaison
- Information Technology
- Technical Support
- Risk Management
- Engineering
- Microsoft Windows
- Networking
- Implementation
- Military Background
- Reporting
- Documentation
- Prioritizing
- Collaboration
- Troubleshooting
- Coaching
- Mentoring
- Employee Development
- Flexibility
- Bachelor's Degree
- Problem Solving
- Project Management
- Staff Supervision
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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