Help Desk Manager Jobs in Middlebrg Hts, OH
- Insight Global
- Mayfield Heights, OH (18 miles from Middlebrg Hts, OH)
- 25 days ago
- Mayfield Heights, OH (18 miles from Middlebrg Hts, OH)
- 25 days ago
This person is going to be managing a global team of Tier 1 support. They will be responsible for leading the Global Service Desk....
In Person- AmTrust North America
- Cleveland, OH (9 miles from Middlebrg Hts, OH)
- 60+ days ago
- Cleveland, OH (9 miles from Middlebrg Hts, OH)
- 60+ days ago
To support that effort, we are looking for a Supervisor, End User Support, who will oversee the support activities of the End User Support team....
In PersonDemographic Data for Middlebrg Hts, OH
Moving to Middlebrg Hts, OH? Find some basic demographic data about Middlebrg Hts, OH below.
Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Middlebrg Hts, OH
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Middlebrg Hts, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Sybase
- Help Desk Management
- Printer Support
- Apple OS X
- IT Operations
- Problem Management
- IT Leadership
- IT Strategy
- BMC Remedy
- Windows 10
- Remote Support
- Technical Troubleshooting
- Service Now PaaS
- Windows OS
- Application Support
- IT Service Management
- Incident Management
- MacOS
- Service Delivery
- Android
- Knowledge Management
- Operating Systems
- IT Support
- Mobile Device Management
- VoIP
- Zendesk
- Computer Science
- ServiceNow
- ITIL
- Help Desk Support
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Onboarding
- Technical Support
- Microsoft Active Directory
- Information Technology
- Engineering
- Microsoft Windows
- Troubleshooting
- Military Background
- Collaboration
- Prioritizing
- Process Improvement
- Documentation
- Reporting
- Coaching
- Mentoring
- Policy Development
- Employee Development
- Bachelor's Degree
- Research Skills
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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