Help Desk Manager Jobs in Mentor, OH
- Insight Global
- Mayfield Heights, OH (14 miles from Mentor, OH)
- 11 days ago
- Mayfield Heights, OH (14 miles from Mentor, OH)
- 11 days ago
This person is going to be managing a global team of Tier 1 support. They will be responsible for leading the Global Service Desk....
In Person- Insight Global
- Mayfield Heights, OH (14 miles from Mentor, OH)
- 13 days ago
- Mayfield Heights, OH (14 miles from Mentor, OH)
- 13 days ago
Insight Global is seeking three Deskside Support Technicians in the Cleveland, OH area. These people are going to be joining a team of roughly 6 total....
In PersonEpic Cogito SSIS Application Support Specialist 6062518
- Accenture
- Cleveland, OH (22 miles from Mentor, OH)
- 60+ days ago
- Cleveland, OH (22 miles from Mentor, OH)
- 60+ days ago
Provide project support from design through hypercare utilizing Agile and/or Adaptive project management methodologies....
In PersonDemographic Data for Mentor, OH
Moving to Mentor, OH? Find some basic demographic data about Mentor, OH below.
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Salary for Help Desk Manager Jobs in Mentor, OH
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Mentor, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Help Desk Management
- Remote Support
- Windows 10
- IT Operations
- IT Leadership
- SQL Server Integration Services
- Technical Troubleshooting
- Problem Management
- Apple OS X
- System Engineering
- Data Governance
- IT Service Management
- Application Support
- Knowledge Management
- Windows OS
- Service Delivery
- MacOS
- Computer Science
- Operating Systems
- Mobile Device Management
- Change Control
- IT Support
- Incident Management
- Engineering Management
- ServiceNow
- Help Desk Support
- Zendesk
- ITIL
- Optimization
- Microsoft Office 365
- Resolution
- Agile
- JIRA
- Continuous Improvement
- Microsoft Active Directory
- Customer Satisfaction
- Liaison
- Technical Support
- Information Technology
- Engineering
- Microsoft Windows
- Prioritizing
- Military Background
- Mentoring
- Troubleshooting
- Reporting
- Documentation
- Collaboration
- Budgets
- Coaching
- Employee Development
- Flexibility
- Bachelor's Degree
- Education Experience
- Problem Solving
- Project Management
- Staff Supervision
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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