Help Desk Manager Jobs in Mentor, OH
- Insight Global
- Mayfield Heights, OH (14 miles from Mentor, OH)
- 10 hours ago
- Mayfield Heights, OH (14 miles from Mentor, OH)
- 10 hours ago
This person is going to be managing a global team of Tier 1 support. They will be responsible for leading the Global Service Desk....
In PersonDeskside Support Technician -- OH
- TEKsystems c/o Allegis Group
- Cleveland, OH (22 miles from Mentor, OH)
- 10 days ago
- Cleveland, OH (22 miles from Mentor, OH)
- 10 days ago
,Service desk,Hardware support,Imaging equipment,servicenow Additional Skills & Qualifications - 2-3 years IT support experience (desktop/hardware/software) - Proficiency in Windows 10/11, Office 365...
In Person Contract- AmTrust North America
- Cleveland, OH (22 miles from Mentor, OH)
- 60+ days ago
- Cleveland, OH (22 miles from Mentor, OH)
- 60+ days ago
To support that effort, we are looking for a Supervisor, End User Support, who will oversee the support activities of the End User Support team....
In PersonImplement and maintain Information Technology Service Management System (ITSM)....
In PersonDemographic Data for Mentor, OH
Moving to Mentor, OH? Find some basic demographic data about Mentor, OH below.
Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Mentor, OH
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Mentor, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- LAN
- ConnectWise
- Remote Support
- Virus Removal
- Problem Management
- IT Operations
- Service Now PaaS
- Network Operations
- DHCP
- Windows OS
- Infrastructure Management
- Application Support
- Windows 10
- IT Service Management
- Network Administration
- Skype
- Service Delivery
- MacOS
- Incident Management
- Operating Systems
- Mobile Device Management
- Information Technology Management
- Knowledge Management
- Pivot Tables
- IT Support
- Computer Science
- ServiceNow
- ITIL
- Help Desk Support
- Microsoft Office 365
- Installation
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Information Technology
- Technical Support
- Microsoft Active Directory
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Prioritizing
- Process Improvement
- Documentation
- Collaboration
- Reporting
- Mentoring
- Bachelor's Degree
- Policy Development
- Education Experience
- Microsoft Office
- Staff Supervision
- Microsoft Excel
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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