Help Desk Manager Jobs in Mayfield Heights, OH
- AmTrust Financial Services, Inc.
- Cleveland, OH (11 miles from Mayfield Heights, OH)
- 18 hours ago
- Cleveland, OH (11 miles from Mayfield Heights, OH)
- 18 hours ago
To support that effort, we are looking for a Supervisor, End User Support, who will oversee the support activities of the End User Support team....
In PersonEpic Cogito SSIS Application Support Specialist 6062518
- Accenture
- Cleveland, OH (11 miles from Mayfield Heights, OH)
- 30+ days ago
- Cleveland, OH (11 miles from Mayfield Heights, OH)
- 30+ days ago
Provide project support from design through hypercare utilizing Agile and/or Adaptive project management methodologies....
In Person- Insight Global
- Mayfield Heights, OH
- 30+ days ago
- Mayfield Heights, OH
- 30+ days ago
This person is going to be managing a global team of Tier 1 support. They will be responsible for leading the Global Service Desk....
In PersonDemographic Data for Mayfield Heights, OH
Moving to Mayfield Heights, OH? Find some basic demographic data about Mayfield Heights, OH below.
Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Mayfield Heights, OH
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Mayfield Heights, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Oracle WebLogic Server
- Remote Desktop Protocol
- Help Desk Management
- Software Installation
- Windows 10
- Remote Support
- Unix/Linux
- IT Leadership
- IT Operations
- Technical Troubleshooting
- Problem Management
- System Engineering
- Windows OS
- Application Support
- Knowledge Management
- Data Governance
- SQL Server Integration Services
- MacOS
- IT Service Management
- Computer Science
- Operating Systems
- Service Delivery
- Change Control
- Mobile Device Management
- IT Support
- Incident Management
- Engineering Management
- ServiceNow
- Help Desk Support
- Disaster Recovery
- ITIL
- Optimization
- Installation
- Microsoft Office 365
- Resolution
- Agile
- Customer Satisfaction
- Continuous Improvement
- Microsoft Active Directory
- Liaison
- Information Technology
- Technical Support
- Engineering
- Microsoft Windows
- Networking
- Implementation
- Military Background
- Reporting
- Documentation
- Prioritizing
- Troubleshooting
- Collaboration
- Coaching
- Mentoring
- Employee Development
- Flexibility
- Bachelor's Degree
- Education Experience
- Problem Solving
- Project Management
- Staff Supervision
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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