Help Desk Manager Jobs in East Cleveland, OH
- Insight Global
- Mayfield Heights, OH (6 miles from East Cleveland, OH)
- 16 days ago
- Mayfield Heights, OH (6 miles from East Cleveland, OH)
- 16 days ago
This person is going to be managing a global team of Tier 1 support. They will be responsible for leading the Global Service Desk....
In Person- AmTrust North America
- Cleveland, OH (8 miles from East Cleveland, OH)
- 60+ days ago
- Cleveland, OH (8 miles from East Cleveland, OH)
- 60+ days ago
To support that effort, we are looking for a Supervisor, End User Support, who will oversee the support activities of the End User Support team....
In PersonDemographic Data for East Cleveland, OH
Moving to East Cleveland, OH? Find some basic demographic data about East Cleveland, OH below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in East Cleveland, OH
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in East Cleveland, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- LAN
- ConnectWise
- Remote Support
- BMC Remedy
- Apple OS X
- Virus Removal
- Problem Management
- IT Operations
- IT Leadership
- Network Operations
- Windows 10
- Windows OS
- Infrastructure Management
- Application Support
- Incident Management
- IT Service Management
- Change Control
- Service Delivery
- Android
- MacOS
- Operating Systems
- Information Technology Management
- Mobile Device Management
- VoIP
- Knowledge Management
- IT Support
- Computer Science
- ServiceNow
- ITIL
- Help Desk Support
- Microsoft Office 365
- Installation
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Technical Support
- Microsoft Active Directory
- Information Technology
- Networking
- Microsoft Windows
- Troubleshooting
- Prioritizing
- Military Background
- Collaboration
- Process Improvement
- Documentation
- Coaching
- Reporting
- Mentoring
- Employee Development
- Bachelor's Degree
- Policy Development
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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