Help Desk Manager Jobs in E Cleveland, OH
- Insight Global
- Mayfield Heights, OH (6 miles from E Cleveland, OH)
- 30+ days ago
- Mayfield Heights, OH (6 miles from E Cleveland, OH)
- 30+ days ago
This person is going to be managing a global team of Tier 1 support. They will be responsible for leading the Global Service Desk....
In Person- AmTrust North America
- Cleveland, OH (8 miles from E Cleveland, OH)
- 90+ days ago
- Cleveland, OH (8 miles from E Cleveland, OH)
- 90+ days ago
To support that effort, we are looking for a Supervisor, End User Support, who will oversee the support activities of the End User Support team....
In PersonDemographic Data for E Cleveland, OH
Moving to E Cleveland, OH? Find some basic demographic data about E Cleveland, OH below.
Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in E Cleveland, OH
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in E Cleveland, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Sybase
- Apple OS X
- IT Strategy
- Problem Management
- IT Leadership
- BMC Remedy
- Windows 10
- Remote Support
- Technical Troubleshooting
- Application Support
- Service Now PaaS
- Windows OS
- Computer Operations
- IT Service Management
- Service Delivery
- MacOS
- Operating Systems
- User Experience
- Incident Management
- Mobile Device Management
- VoIP
- IT Support
- Business Continuity
- Zendesk
- Computer Science
- Disaster Recovery
- ServiceNow
- ITIL
- Help Desk Support
- Microsoft Office 365
- Resolution
- Installation
- Onboarding
- Customer Satisfaction
- Continuous Improvement
- Technical Support
- Microsoft Active Directory
- Information Technology
- Microsoft Windows
- Collaboration
- Troubleshooting
- Military Background
- Prioritizing
- Process Improvement
- Documentation
- Reporting
- Mentoring
- Coaching
- Employee Development
- Bachelor's Degree
- Research Skills
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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