Help Desk Manager Jobs in Creston, OH
- The Babcock & Wilcox Company
- Akron, OH (21 miles from Creston, OH)
- 28 days ago
- Akron, OH (21 miles from Creston, OH)
- 28 days ago
Support initiatives for automation and self-service capabilities. Metrics & Reporting Track and report on SLAs, KPIs, and team performance....
In Person- The Babcock & Wilcox Company
- Akron, OH (21 miles from Creston, OH)
- 28 days ago
- Akron, OH (21 miles from Creston, OH)
- 28 days ago
The position requires strong leadership, strategic thinking, and a deep understanding of ITIL processes and modern service management tools....
In PersonDemographic Data for Creston, OH
Moving to Creston, OH? Find some basic demographic data about Creston, OH below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Manager Jobs in Creston, OH
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Creston, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Software Installation
- Oracle SQL*PLUS
- Microsoft Lync
- Remote Support
- Windows 7
- Problem Management
- IT Leadership
- Windows 10
- Technical Troubleshooting
- Application Support
- Windows OS
- Data Governance
- SQL Server Integration Services
- Server Administration
- Knowledge Management
- IT Service Management
- Change Control
- Windows Server
- Service Delivery
- MacOS
- VoIP
- Operating Systems
- IT Support
- Incident Management
- Mobile Device Management
- Computer Science
- Help Desk Support
- ServiceNow
- ITIL
- Optimization
- Installation
- Microsoft Office 365
- Resolution
- Agile
- Customer Satisfaction
- Estimating
- Continuous Improvement
- Liaison
- Microsoft Active Directory
- Information Technology
- Technical Support
- Engineering
- Risk Management
- Microsoft Windows
- Collaboration
- Implementation
- Documentation
- Military Background
- Troubleshooting
- Prioritizing
- Reporting
- Coaching
- Mentoring
- Employee Development
- Flexibility
- Bachelor's Degree
- Project Management
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills