Help Desk Manager Jobs in Cleveland, OH
- Insight Global
- Mayfield Heights, OH (11 miles from Cleveland, OH)
- 21 hours ago
- Mayfield Heights, OH (11 miles from Cleveland, OH)
- 21 hours ago
This person is going to be managing a global team of Tier 1 support. They will be responsible for leading the Global Service Desk....
In PersonDeskside Support Technician -- OH
- TEKsystems c/o Allegis Group
- Cleveland, OH
- 11 days ago
- Cleveland, OH
- 11 days ago
,Service desk,Hardware support,Imaging equipment,servicenow Additional Skills & Qualifications - 2-3 years IT support experience (desktop/hardware/software) - Proficiency in Windows 10/11, Office 365...
In Person Contract- AmTrust North America
- Cleveland, OH
- 60+ days ago
- Cleveland, OH
- 60+ days ago
To support that effort, we are looking for a Supervisor, End User Support, who will oversee the support activities of the End User Support team....
In Person- Steris
- Mentor, OH (22 miles from Cleveland, OH)
- 90+ days ago
- Mentor, OH (22 miles from Cleveland, OH)
- 90+ days ago
Implement and maintain Information Technology Service Management System (ITSM)....
In PersonDemographic Data for Cleveland, OH
Moving to Cleveland, OH? Find some basic demographic data about Cleveland, OH below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Manager Jobs in Cleveland, OH
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Cleveland, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- LAN
- ConnectWise
- Remote Support
- Virus Removal
- Problem Management
- IT Operations
- Service Now PaaS
- DHCP
- Windows OS
- Infrastructure Management
- Application Support
- Windows 10
- IT Service Management
- Network Administration
- Skype
- Service Delivery
- MacOS
- Incident Management
- Operating Systems
- Mobile Device Management
- VoIP
- Knowledge Management
- Information Technology Management
- IT Support
- Pivot Tables
- Computer Science
- ServiceNow
- Help Desk Support
- ITIL
- Microsoft Office 365
- Installation
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Information Technology
- Technical Support
- Microsoft Active Directory
- Networking
- Engineering
- Microsoft Windows
- Troubleshooting
- Prioritizing
- Military Background
- Collaboration
- Process Improvement
- Documentation
- Reporting
- Mentoring
- Bachelor's Degree
- Policy Development
- Education Experience
- Microsoft Office
- Staff Supervision
- Microsoft Excel
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills