Help Desk Manager Jobs in Brooklyn Heights, OH
- AmTrust North America
- Cleveland, OH (7 miles from Brooklyn Heights, OH)
- 30+ days ago
- Cleveland, OH (7 miles from Brooklyn Heights, OH)
- 30+ days ago
To support that effort, we are looking for a Supervisor, End User Support, who will oversee the support activities of the End User Support team....
In Person- MCPC Incorporated
- Avon, OH (19 miles from Brooklyn Heights, OH)
- 30+ days ago
- Avon, OH (19 miles from Brooklyn Heights, OH)
- 30+ days ago
while managing a team of onsite support technicians....
In PersonDemographic Data for Brooklyn Heights, OH
Moving to Brooklyn Heights, OH? Find some basic demographic data about Brooklyn Heights, OH below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Brooklyn Heights, OH
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Brooklyn Heights, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Remote Desktop Protocol
- BMC Remedy
- IT Leadership
- Systems Center Configuration Manager
- Apple OS X
- Virus Removal
- Remote Support
- IT Operations
- Network Operations
- Technical Troubleshooting
- Problem Management
- Windows OS
- Infrastructure Management
- Application Support
- IT Service Management
- Windows 10
- Mobile Device Management
- Cross-Functional Team Management
- Service Delivery
- Incident Management
- Knowledge Management
- Operating Systems
- Information Technology Management
- MacOS
- Apple iOS
- Computer Science
- Help Desk Support
- IT Support
- ServiceNow
- ITIL
- Installation
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Information Technology
- Technical Support
- Microsoft Active Directory
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Process Improvement
- Prioritizing
- Documentation
- Collaboration
- Reporting
- Coaching
- Mentoring
- Employee Development
- Policy Development
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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