Help Desk Manager Jobs in Brook Park, OH
- Insight Global
- Mayfield Heights, OH (19 miles from Brook Park, OH)
- 19 days ago
- Mayfield Heights, OH (19 miles from Brook Park, OH)
- 19 days ago
This person is going to be managing a global team of Tier 1 support. They will be responsible for leading the Global Service Desk....
In Person- AmTrust North America
- Cleveland, OH (9 miles from Brook Park, OH)
- 60+ days ago
- Cleveland, OH (9 miles from Brook Park, OH)
- 60+ days ago
To support that effort, we are looking for a Supervisor, End User Support, who will oversee the support activities of the End User Support team....
In PersonDemographic Data for Brook Park, OH
Moving to Brook Park, OH? Find some basic demographic data about Brook Park, OH below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Brook Park, OH
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Brook Park, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Help Desk Management
- Printer Support
- ConnectWise
- Remote Support
- Apple OS X
- Technical Troubleshooting
- Problem Management
- IT Operations
- IT Leadership
- IT Strategy
- BMC Remedy
- Service Now PaaS
- Windows 10
- Windows OS
- Application Support
- IT Service Management
- Incident Management
- Service Delivery
- Android
- MacOS
- Knowledge Management
- Operating Systems
- Mobile Device Management
- VoIP
- IT Support
- Computer Science
- ServiceNow
- ITIL
- Help Desk Support
- Microsoft Office 365
- Resolution
- Installation
- Continuous Improvement
- Customer Satisfaction
- Technical Support
- Microsoft Active Directory
- Information Technology
- Engineering
- Microsoft Windows
- Networking
- Troubleshooting
- Prioritizing
- Military Background
- Collaboration
- Process Improvement
- Documentation
- Coaching
- Reporting
- Mentoring
- Employee Development
- Bachelor's Degree
- Policy Development
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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