Help Desk Manager Jobs in Broadway, OH
CAD Application Support Specialist
- HCL America Inc.
- Raymond, OH (3 miles from Broadway, OH)
- 30+ days ago
- Raymond, OH (3 miles from Broadway, OH)
- 30+ days ago
Experience: o Previous experience in a similar support role is highly desirable. o Familiarity with standard practices and service management. HCLTech is not the employer for this role....
In PersonHelp Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Broadway, OH
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Broadway, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Sybase
- Apple OS X
- IT Strategy
- IT Operations
- Problem Management
- IT Leadership
- BMC Remedy
- Windows 10
- Remote Support
- Technical Troubleshooting
- Application Support
- Service Now PaaS
- Windows OS
- SQL Server Integration Services
- Computer Operations
- IT Service Management
- MacOS
- Service Delivery
- Incident Management
- Operating Systems
- User Experience
- Mobile Device Management
- VoIP
- IT Support
- Zendesk
- Computer Science
- ServiceNow
- ITIL
- Help Desk Support
- Optimization
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Continuous Improvement
- JIRA
- Onboarding
- Technical Support
- Microsoft Active Directory
- Information Technology
- Engineering
- Affirmative Action
- Microsoft Windows
- Collaboration
- Troubleshooting
- Military Background
- Prioritizing
- Process Improvement
- Documentation
- Reporting
- Mentoring
- Coaching
- Employee Development
- Bachelor's Degree
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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