Help Desk Manager Jobs in Brecksville, OH
- Synerfac Technical Staffing
- Beachwood, OH (13 miles from Brecksville, OH)
- 12 days ago
- Beachwood, OH (13 miles from Brecksville, OH)
- 12 days ago
The Help Desk Manager would be responsible for Customer Service, Team Management, Service Management, and Process Management....
In PersonEpic Cogito SSIS Application Support Specialist 6062518
- Accenture
- Cleveland, OH (13 miles from Brecksville, OH)
- 30+ days ago
- Cleveland, OH (13 miles from Brecksville, OH)
- 30+ days ago
Provide project support from design through hypercare utilizing Agile and/or Adaptive project management methodologies....
In Person- Insight Global
- Mayfield Heights, OH (15 miles from Brecksville, OH)
- 30+ days ago
- Mayfield Heights, OH (15 miles from Brecksville, OH)
- 30+ days ago
This person is going to be managing a global team of Tier 1 support. They will be responsible for leading the Global Service Desk....
In Person- The Babcock & Wilcox Company
- Akron, OH (18 miles from Brecksville, OH)
- 45+ days ago
- Akron, OH (18 miles from Brecksville, OH)
- 45+ days ago
Support initiatives for automation and self-service capabilities. Metrics & Reporting Track and report on SLAs, KPIs, and team performance....
In PersonDemographic Data for Brecksville, OH
Moving to Brecksville, OH? Find some basic demographic data about Brecksville, OH below.
Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Brecksville, OH
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Brecksville, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Oracle WebLogic Server
- Remote Desktop Protocol
- Help Desk Management
- Software Installation
- Oracle SQL*PLUS
- Windows 10
- Remote Support
- Unix/Linux
- IT Leadership
- IT Operations
- Technical Troubleshooting
- Problem Management
- System Engineering
- Windows OS
- Data Governance
- Application Support
- Knowledge Management
- SQL Server Integration Services
- IT Service Management
- MacOS
- Computer Science
- Operating Systems
- Service Delivery
- Change Control
- Mobile Device Management
- IT Support
- Incident Management
- Engineering Management
- ServiceNow
- Help Desk Support
- ITIL
- Disaster Recovery
- Optimization
- Installation
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Agile
- Continuous Improvement
- Microsoft Active Directory
- Liaison
- Information Technology
- Technical Support
- Risk Management
- Engineering
- Microsoft Windows
- Implementation
- Military Background
- Reporting
- Documentation
- Prioritizing
- Troubleshooting
- Collaboration
- Coaching
- Mentoring
- Employee Development
- Bachelor's Degree
- Education Experience
- Flexibility
- Project Management
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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