Help Desk Manager Jobs in Boston Heights, OH
Epic Cogito SSIS Application Support Specialist 6062518
- Accenture
- Cleveland, OH (21 miles from Boston Heights, OH)
- 2 days ago
- Cleveland, OH (21 miles from Boston Heights, OH)
- 2 days ago
Provide project support from design through hypercare utilizing Agile and/or Adaptive project management methodologies....
In Person- Insight Global
- Mayfield Heights, OH (17 miles from Boston Heights, OH)
- 2 days ago
- Mayfield Heights, OH (17 miles from Boston Heights, OH)
- 2 days ago
This person is going to be managing a global team of Tier 1 support. They will be responsible for leading the Global Service Desk....
In Person- The Babcock & Wilcox Company
- Akron, OH (14 miles from Boston Heights, OH)
- 27 days ago
- Akron, OH (14 miles from Boston Heights, OH)
- 27 days ago
Support initiatives for automation and self-service capabilities. Metrics & Reporting Track and report on SLAs, KPIs, and team performance....
In Person- The Babcock & Wilcox Company
- Akron, OH (14 miles from Boston Heights, OH)
- 27 days ago
- Akron, OH (14 miles from Boston Heights, OH)
- 27 days ago
The position requires strong leadership, strategic thinking, and a deep understanding of ITIL processes and modern service management tools....
In Person- AmTrust North America
- Cleveland, OH (21 miles from Boston Heights, OH)
- 90+ days ago
- Cleveland, OH (21 miles from Boston Heights, OH)
- 90+ days ago
To support that effort, we are looking for a Supervisor, End User Support, who will oversee the support activities of the End User Support team....
In PersonDemographic Data for Boston Heights, OH
Moving to Boston Heights, OH? Find some basic demographic data about Boston Heights, OH below.
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Salary for Help Desk Manager Jobs in Boston Heights, OH
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Boston Heights, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Software Installation
- Oracle SQL*PLUS
- Microsoft Lync
- Remote Support
- Windows 7
- Problem Management
- IT Operations
- IT Leadership
- Windows 10
- Technical Troubleshooting
- Application Support
- Windows OS
- Server Administration
- Knowledge Management
- IT Service Management
- Windows Server
- Service Delivery
- Incident Management
- MacOS
- VoIP
- Operating Systems
- IT Support
- Mobile Device Management
- Zendesk
- Computer Science
- Help Desk Support
- ServiceNow
- ITIL
- Installation
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Key Performance Indicator
- Microsoft Active Directory
- Information Technology
- Technical Support
- Engineering
- Microsoft Windows
- Collaboration
- Implementation
- Documentation
- Process Improvement
- Military Background
- Troubleshooting
- Prioritizing
- Reporting
- Coaching
- Mentoring
- Employee Development
- Policy Development
- Education Experience
- Bachelor's Degree
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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