Help Desk Manager Jobs in Berea, OH
Epic Cogito SSIS Application Support Specialist 6062518
- Accenture
- Cleveland, OH (12 miles from Berea, OH)
- 30+ days ago
- Cleveland, OH (12 miles from Berea, OH)
- 30+ days ago
Provide project support from design through hypercare utilizing Agile and/or Adaptive project management methodologies....
In Person- Insight Global
- Mayfield Heights, OH (22 miles from Berea, OH)
- 30+ days ago
- Mayfield Heights, OH (22 miles from Berea, OH)
- 30+ days ago
This person is going to be managing a global team of Tier 1 support. They will be responsible for leading the Global Service Desk....
In PersonDemographic Data for Berea, OH
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Salary for Help Desk Manager Jobs in Berea, OH
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Berea, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Oracle WebLogic Server
- Remote Desktop Protocol
- Help Desk Management
- Windows 10
- Remote Support
- Public Key Infrastructure
- IT Leadership
- IT Operations
- Technical Troubleshooting
- Apple OS X
- Windows OS
- Knowledge Management
- Data Governance
- SQL Server Integration Services
- Application Support
- MacOS
- Operating Systems
- IT Service Management
- Service Delivery
- Change Control
- Mobile Device Management
- Computer Science
- Incident Management
- IT Support
- Zendesk
- Help Desk Support
- ServiceNow
- ITIL
- Optimization
- Microsoft Office 365
- Installation
- Resolution
- Agile
- Continuous Improvement
- Customer Satisfaction
- Microsoft Active Directory
- Liaison
- Technical Support
- Information Technology
- Engineering
- Microsoft Windows
- Networking
- Implementation
- Process Improvement
- Military Background
- Troubleshooting
- Reporting
- Documentation
- Prioritizing
- Collaboration
- Mentoring
- Coaching
- Employee Development
- Flexibility
- Bachelor's Degree
- Problem Solving
- Project Management
- Staff Supervision
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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