Help Desk Manager Jobs in Bath, OH
- The Babcock & Wilcox Company
- Akron, OH (11 miles from Bath, OH)
- 20 days ago
- Akron, OH (11 miles from Bath, OH)
- 20 days ago
Support initiatives for automation and self-service capabilities. Metrics & Reporting Track and report on SLAs, KPIs, and team performance....
In Person- The Babcock & Wilcox Company
- Akron, OH (11 miles from Bath, OH)
- 20 days ago
- Akron, OH (11 miles from Bath, OH)
- 20 days ago
The position requires strong leadership, strategic thinking, and a deep understanding of ITIL processes and modern service management tools....
In Person- AmTrust North America
- Cleveland, OH (21 miles from Bath, OH)
- 90+ days ago
- Cleveland, OH (21 miles from Bath, OH)
- 90+ days ago
To support that effort, we are looking for a Supervisor, End User Support, who will oversee the support activities of the End User Support team....
In PersonHelp Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Bath, OH
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Bath, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Software Installation
- Apple OS X
- Windows 7
- Remote Support
- Problem Management
- IT Leadership
- Windows 10
- Technical Troubleshooting
- Application Support
- Windows OS
- Drupal CMS
- IT Service Management
- Knowledge Management
- User Experience
- Service Delivery
- Incident Management
- MacOS
- Operating Systems
- IT Support
- Mobile Device Management
- VoIP
- Computer Science
- ServiceNow
- ITIL
- Help Desk Support
- Resolution
- Microsoft Office 365
- Customer Satisfaction
- Continuous Improvement
- Telecom
- Microsoft SharePoint
- Microsoft Active Directory
- Key Performance Indicator
- Financial Management
- Information Technology
- Technical Support
- Engineering
- Microsoft Windows
- Collaboration
- Documentation
- Military Background
- Troubleshooting
- Prioritizing
- Verbal Communication
- Reporting
- Telephone Skills
- Mentoring
- Coaching
- Employee Development
- Education Experience
- Bachelor's Degree
- Computer Skills
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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