Help Desk Manager Jobs in Wake Forest, NC
- Morrisville, NC (17 miles from Wake Forest, NC)
- 1 day ago
- Morrisville, NC (17 miles from Wake Forest, NC)
- 1 day ago
management intake, incident resolution, request resolution, and backlog ticket management in ServiceNow - Perform metric reporting for SLA and contract deliverables - Manage and oversee the NIEHS baseline...
Manager, Technical Support Engineering
- Cary, NC (19 miles from Wake Forest, NC)
- 16 days ago
- Cary, NC (19 miles from Wake Forest, NC)
- 16 days ago
Manager, Technical Support Health Information Exchange - Cary, NC (Hybrid Office Policy) Nice to meet you! Were a leader in data and AI. Through our software and services, we inspire customers...
Demographic Data for Wake Forest, NC
Moving to Wake Forest, NC? Find some basic demographic data about Wake Forest, NC below.
Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Wake Forest, NC
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Wake Forest, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- PC Support
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Problem Management
- Technical Troubleshooting
- IT Operations
- VPN
- IT Leadership
- Remote Support
- IT Service Management
- Windows OS
- Service Delivery
- Application Support
- Service Now PaaS
- Infrastructure Management
- Knowledge Management
- Operating Systems
- Zendesk
- Mobile Device Management
- Windows 10
- Information Technology Management
- Incident Management
- Computer Science
- VoIP
- ServiceNow
- IT Support
- Mac Skills
- ITIL
- Help Desk Support
- Installation
- Resolution
- Customer Satisfaction
- Microsoft Office 365
- Continuous Improvement
- Information Technology
- Microsoft Active Directory
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Interpersonal Skills
- Collaboration
- Documentation
- Mentoring
- Budgets
- Reporting
- Employee Development
- Policy Development
- Coaching
- Inventory Management
- Problem Solving
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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