Help Desk Manager Jobs in North Carolina
Business Analyst and Application Support Specialist, Fuqua School of Business
- Duke Careers
- Durham, NC
- 5 days ago
- Durham, NC
- 5 days ago
Business Analyst and Application Support Specialist Be You....
In PersonBusiness Analyst and Application Support Specialist, Fuqua School of Business
- Duke University
- Durham, NC
- 6 days ago
- Durham, NC
- 6 days ago
Business Analyst and Application Support Specialist Be You....
In PersonDevelop strategies and action plans for achieving global support objectives, driving innovation in support delivery and customer satisfaction....
RemoteThe ideal candidate will have expertise in Desktop Administration, Field Services, and Desktop Management with a focus on Landesk....
In PersonThis role includes Level 1 support teams....
In PersonProduction Support Manager/Helpdesk Manager
- Infojini Consulting
- Durham, NC
- 60+ days ago
- Durham, NC
- 60+ days ago
Description : This position will act as the Production Support Manager for the NC FAST Help Desk....
In PersonImplement best practices and industry standards in IT service management to continuously improve the quality of support services....
In PersonDemographic Data for North Carolina
Moving to North Carolina? Find some basic demographic data about North Carolina below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Manager Jobs in North Carolina
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in North Carolina offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Remote Desktop Protocol
- WAN Design / Implementation
- BMC Remedy
- Remote Support
- Apple OS X
- Virus Removal
- Technical Troubleshooting
- Problem Management
- IT Operations
- Network Operations
- Service Now PaaS
- Windows OS
- Infrastructure Management
- Application Support
- Windows 10
- IT Service Management
- Service Delivery
- Incident Management
- Operating Systems
- Mobile Device Management
- MacOS
- Knowledge Management
- Information Technology Management
- Zendesk
- IT Support
- Computer Science
- ServiceNow
- ITIL
- Help Desk Support
- Mac Skills
- Installation
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Technical Support
- Information Technology
- Microsoft Active Directory
- Networking
- Engineering
- Microsoft Windows
- Troubleshooting
- Prioritizing
- Process Improvement
- Documentation
- Collaboration
- Coaching
- Reporting
- Mentoring
- Employee Development
- Bachelor's Degree
- Policy Development
- Education Experience
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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