Help Desk Manager Jobs in North Carolina
Senior Manager Technical Support, Customer Support Center
- Durham, NC
- 2 days ago
- Durham, NC
- 2 days ago
The BD Pharmacy Automation Support organization manages remote services and support for BD customers worldwide....
This role includes Level 1 support teams....
SPECIFIED SKILLS TECHNICAL Strong understanding of IT Service Management principles and practices, including familiarity with service desk software and tools....
Provide Tier 2 and above support, ensuring that complex technical issues are escalated and resolved in a timely manner....
Remote Workqueries and adhere to all service management principles. * Publish support documentation to assist staff with requests for information & provide staff training if required. * Use Active Directory and...
Job Requirement Application Support Production Support triage Monitoring tools Application Support Production Support triage Monitoring tools...
Description : This position will act as the Production Support Manager for the NC FAST Help Desk....
Implement best practices and industry standards in IT service management to continuously improve the quality of support services....
Demographic Data for North Carolina
Moving to North Carolina? Find some basic demographic data about North Carolina below.
Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in North Carolina
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in North Carolina offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
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