Help Desk Manager Jobs in North Carolina
- Cognizant Technology Solutions
- Charlotte, NC
- 3 hours ago
- Charlotte, NC
- 3 hours ago
Troubleshoot hardware, software, operating system, and basic network issues within defined SLAs....
In PersonTechnical Knowledge (Required) ITIL-based IT Service Management processes Enterprise IT service management platforms (ServiceNow or similar) SLA tracking and KPI performance reporting Workforce management...
In PersonWe are looking for an experienced Support Manager to lead our frontline support function, delivering operational efficiency, coaching talent, and maintaining exceptional service standards....
In PersonAccounts Payable Help Desk Supervisor (Hybrid)
- Compass Group USA Inc
- Charlotte, NC
- 15 days ago
- Charlotte, NC
- 15 days ago
Compass Corporate A family of companies and experiences As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results....
HybridFull-Time Permanent Help Desk Manager
- Coastal Carolina Community College
- Jacksonville, NC
- 16 days ago
- Jacksonville, NC
- 16 days ago
This position provides technical expertise and support across the main campus and remote sites....
In Person Full TimeAccounts Payable Help Desk Supervisor (Hybrid)
- Compass Group
- Charlotte, NC
- 16 days ago
- Charlotte, NC
- 16 days ago
A family of companies and experiences As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results....
Hybrid, 5000); } }, () => ); } About GD Our Businesses Corporate Responsibility News Resources Investors Suppliers Employees FAQS Careers Search Open Positions Contact Us Follow Us Copyright 2026...
In PersonContinuous Improvement & ITIL Alignment Support and champion ITIL-based processes including Incident Management, Request Fulfillment, and Knowledge Management....
In Person- General Dynamics Information Technology
- Fort Bragg, NC
- 28 days ago
- Fort Bragg, NC
- 28 days ago
Join GDIT as a Help Desk Manager with for a career where your growth is just as important as the mission you support....
In PersonSpecifically, we are looking for aTS/SCI cleared Help Desk Manager - Seniorto support this mission atPope Army Airfield, NC....
In PersonParticipates in or supports delivery of architecture designs and implementations....
In PersonEpic Cogito SSIS Application Support Specialist 6062518
- Accenture
- Raleigh, NC
- 30+ days ago
- Raleigh, NC
- 30+ days ago
Provide project support from design through hypercare utilizing Agile and/or Adaptive project management methodologies....
In PersonThis role includes Level 1 support teams....
In PersonDemographic Data for North Carolina
Moving to North Carolina? Find some basic demographic data about North Carolina below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in North Carolina
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in North Carolina offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Oracle WebLogic Server
- Remote Desktop Protocol
- Help Desk Management
- Windows 10
- Remote Support
- Public Key Infrastructure
- IT Leadership
- IT Operations
- Technical Troubleshooting
- Problem Management
- Knowledge Management
- Data Governance
- SQL Server Integration Services
- Application Support
- MacOS
- Operating Systems
- IT Service Management
- Service Delivery
- Change Control
- Mobile Device Management
- Computer Science
- IT Support
- Zendesk
- Incident Management
- Help Desk Support
- ServiceNow
- ITIL
- Optimization
- Microsoft Office 365
- Resolution
- Agile
- JIRA
- Continuous Improvement
- Customer Satisfaction
- Microsoft Active Directory
- Liaison
- Technical Support
- Information Technology
- Engineering
- Microsoft Windows
- Networking
- Implementation
- Process Improvement
- Military Background
- Troubleshooting
- Reporting
- Documentation
- Prioritizing
- Collaboration
- Mentoring
- Coaching
- Employee Development
- Flexibility
- Bachelor's Degree
- Research Skills
- Problem Solving
- Project Management
- Staff Supervision
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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