Help Desk Manager Jobs in North Carolina
Manager, Technical Support - Second Shift
- NetApp
- Morrisville, NC
- 4 days ago
- Morrisville, NC
- 4 days ago
Implement strategies focused on driving continual improvement to Support delivery and the overall Technical Customer Support experience....
In PersonService Desk Manager, Law Library
- Wake Forest University
- Winston Salem, NC
- 11 days ago
- Winston Salem, NC
- 11 days ago
Proficiency in computer skills across multiple operating systems, Microsoft Office applications and Internet applications....
In Personmanagement IT strategy planning English Improving operational efficiency Information security compliance Team development Analysis skills Patch management Bachelor's degree Team management Computer...
In PersonParticipates in or supports delivery of architecture designs and implementations....
In PersonThis role includes Level 1 support teams....
In PersonBusiness Analyst and Application Support Specialist, Fuqua School of Business
- Duke Careers
- Durham, NC
- 30+ days ago
- Durham, NC
- 30+ days ago
Business Analyst and Application Support Specialist Be You....
In PersonBusiness Analyst and Application Support Specialist, Fuqua School of Business
- Duke University
- Durham, NC
- 30+ days ago
- Durham, NC
- 30+ days ago
Business Analyst and Application Support Specialist Be You....
In PersonProduction Support Manager/Helpdesk Manager
- Infojini Consulting
- Durham, NC
- 90+ days ago
- Durham, NC
- 90+ days ago
Description : This position will act as the Production Support Manager for the NC FAST Help Desk....
In PersonImplement best practices and industry standards in IT service management to continuously improve the quality of support services....
In PersonDemographic Data for North Carolina
Moving to North Carolina? Find some basic demographic data about North Carolina below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in North Carolina
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in North Carolina offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Sybase
- Help Desk Management
- Printer Support
- ConnectWise
- Remote Support
- Apple OS X
- Technical Troubleshooting
- Problem Management
- IT Leadership
- IT Operations
- IT Strategy
- BMC Remedy
- Windows 10
- Service Now PaaS
- Windows OS
- Application Support
- IT Service Management
- Incident Management
- MacOS
- Service Delivery
- Android
- Knowledge Management
- Operating Systems
- IT Support
- Mobile Device Management
- VoIP
- Zendesk
- Computer Science
- ServiceNow
- ITIL
- Help Desk Support
- Microsoft Office 365
- Resolution
- Installation
- Customer Satisfaction
- Continuous Improvement
- Technical Support
- Microsoft Active Directory
- Information Technology
- Engineering
- Microsoft Windows
- Troubleshooting
- Prioritizing
- Military Background
- Collaboration
- Process Improvement
- Documentation
- Reporting
- Coaching
- Mentoring
- Employee Development
- Bachelor's Degree
- Policy Development
- Research Skills
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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