Help Desk Manager Jobs in Rural Hall, NC
- Winston Salem, NC (10 miles from Rural Hall, NC)
- 30+ days ago
- Winston Salem, NC (10 miles from Rural Hall, NC)
- 30+ days ago
Routine Support Provide Service Desk support to meet and exceed established Service Level Agreements (SLAs) and follow ITIL processes Anticipate escalations and take over calls when needed Utilize customer...
Demographic Data for Rural Hall, NC
Moving to Rural Hall, NC? Find some basic demographic data about Rural Hall, NC below.
Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Rural Hall, NC
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Rural Hall, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Systems Center Configuration Manager
- Problem Management
- Technical Troubleshooting
- IT Operations
- IT Leadership
- BMC Remedy
- Apple OS X
- Remote Support
- IT Service Management
- Windows OS
- Service Delivery
- Application Support
- Service Now PaaS
- Infrastructure Management
- Knowledge Management
- Operating Systems
- Windows 10
- Mobile Device Management
- Incident Management
- Computer Science
- VoIP
- IT Support
- ServiceNow
- Help Desk Support
- Mac Skills
- ITIL
- Installation
- Resolution
- Team Leading
- Customer Satisfaction
- Microsoft Office 365
- Continuous Improvement
- Information Technology
- Engineering
- Affirmative Action
- Technical Support
- Microsoft Active Directory
- Microsoft Windows
- Implementation
- Team Management
- Troubleshooting
- Prioritizing
- Interpersonal Skills
- Collaboration
- Documentation
- Mentoring
- Reporting
- Inventory Management
- Policy Development
- Coaching
- Problem Solving
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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