Help Desk Manager Jobs in Rtp, NC

1-3 of 3 Jobs

NCDOT Help Desk Lead

  • Raleigh, NC (16 miles from Rtp, NC)
  • 6 days ago
  • Raleigh, NC (16 miles from Rtp, NC)
  • 6 days ago

This request is to help support the high number of telephone requests/incidents required for the statewide DOT / DMV efforts....

Service Desk Manager

  • Morrisville, NC (4 miles from Rtp, NC)
  • 10 days ago
  • Morrisville, NC (4 miles from Rtp, NC)
  • 10 days ago

current, emergent, and potential IT Service requirements - Audit and monitor service management intake, incident resolution, request resolution, and backlog ticket management in ServiceNow - Perform...

Manager, Technical Support Engineering

  • Cary, NC (11 miles from Rtp, NC)
  • 25 days ago
  • Cary, NC (11 miles from Rtp, NC)
  • 25 days ago

About the job As a Manager, Technical Support (Health Information Exchange), you will manage the SAS North Carolina Health Information Exchange (NC HIE) Technical Support, Participant Help Desk and...

Demographic Data for Rtp, NC

Moving to Rtp, NC? Find some basic demographic data about Rtp, NC below.

Local
National
10,439,413
246,359

Help Desk Manager Online Courses and Training Opportunities

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Udemy
Help Desk - Manager
To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...
Udemy
IT Help Desk for Beginners
Are you looking to enter and pursue a career in the IT Help Desk industry? Are you searching for a resource that can assist you with learning the basics of what IT Help Desk technicians should...
QA
Help Desk Essentials
This three day QA authored course is designed primarily for those who are starting out in the IT support career. Working on a help desk or service desk, this course will provide a strong...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Help Desk Manager Jobs in Rtp, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.
Licensing / Certification

Required or preferred licenses and certifications for Help Desk Manager positions.

Highest Education Level

Help Desk Managers in Rtp, NC offer the following education background
Bachelor's Degree
41.6%
Master's Degree
17.5%
Associate's Degree
17.5%
Vocational Degree or Certification
13.4%
High School or GED
7.2%
Some College
1.6%
Doctorate Degree
1.0%
Some High School
0.2%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Managers in Rtp, NC
6-8 years
40.0%
4-6 years
23.9%
10+ years
13.3%
2-4 years
11.2%
8-10 years
10.6%
1-2 years
1.1%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Help Desk Manager position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!