Help Desk Manager Jobs in Rougemont, NC
- Durham, NC (17 miles from Rougemont, NC)
- 26 days ago
- Durham, NC (17 miles from Rougemont, NC)
- 26 days ago
Provide Tier 2 and above support, ensuring that complex technical issues are escalated and resolved in a timely manner....
Remote Work- Durham, NC (17 miles from Rougemont, NC)
- 26 days ago
- Durham, NC (17 miles from Rougemont, NC)
- 26 days ago
queries and adhere to all service management principles. * Publish support documentation to assist staff with requests for information & provide staff training if required. * Use Active Directory and...
Production Support Manager/Helpdesk Manager
- Durham, NC (17 miles from Rougemont, NC)
- 30+ days ago
- Durham, NC (17 miles from Rougemont, NC)
- 30+ days ago
Description : This position will act as the Production Support Manager for the NC FAST Help Desk....
Demographic Data for Rougemont, NC
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Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Rougemont, NC
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Rougemont, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- BMC Remedy
- Systems Center Configuration Manager
- Apple OS X
- Virus Removal
- IT Leadership
- Network Operations
- Technical Troubleshooting
- Problem Management
- Remote Support
- Application Support
- Drupal CMS
- Windows OS
- Infrastructure Management
- Windows 10
- IT Service Management
- Mobile Device Management
- Service Delivery
- Operating Systems
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- MacOS
- Computer Science
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- Routing
- Help Desk Support
- Apple iOS
- ServiceNow
- ITIL
- Installation
- Resolution
- Root Cause Analysis
- Microsoft Office 365
- Microsoft SharePoint
- Customer Satisfaction
- Standard Operating Procedures
- Continuous Improvement
- Information Technology
- Technical Support
- Microsoft Active Directory
- Microsoft Windows
- Process Improvement
- Troubleshooting
- Prioritizing
- Documentation
- Verbal Communication
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- Mentoring
- Reporting
- Telephone Skills
- Education Experience
- Microsoft Office
- Microsoft Excel
- Computer Skills
- Staff Supervision
- Organization
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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