Help Desk Manager Jobs in Research Triangle Park, NC
Manager, Technical Support - Second Shift
- NetApp
- Morrisville, NC (4 miles from Research Triangle Park, NC)
- 12 days ago
- Morrisville, NC (4 miles from Research Triangle Park, NC)
- 12 days ago
Implement strategies focused on driving continual improvement to Support delivery and the overall Technical Customer Support experience....
In PersonBusiness Analyst and Application Support Specialist, Fuqua School of Business
- Duke Careers
- Durham, NC (6 miles from Research Triangle Park, NC)
- 45+ days ago
- Durham, NC (6 miles from Research Triangle Park, NC)
- 45+ days ago
Business Analyst and Application Support Specialist Be You....
In PersonBusiness Analyst and Application Support Specialist, Fuqua School of Business
- Duke University
- Durham, NC (5 miles from Research Triangle Park, NC)
- 45+ days ago
- Durham, NC (5 miles from Research Triangle Park, NC)
- 45+ days ago
Business Analyst and Application Support Specialist Be You....
In PersonProduction Support Manager/Helpdesk Manager
- Infojini Consulting
- Durham, NC (6 miles from Research Triangle Park, NC)
- 90+ days ago
- Durham, NC (6 miles from Research Triangle Park, NC)
- 90+ days ago
Description : This position will act as the Production Support Manager for the NC FAST Help Desk....
In PersonDemographic Data for Research Triangle Park, NC
Moving to Research Triangle Park, NC? Find some basic demographic data about Research Triangle Park, NC below.
Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Research Triangle Park, NC
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Research Triangle Park, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Sybase
- Apple OS X
- IT Strategy
- IT Operations
- Problem Management
- IT Leadership
- BMC Remedy
- Windows 10
- Remote Support
- Technical Troubleshooting
- Application Support
- Service Now PaaS
- Windows OS
- SQL Server Integration Services
- Computer Operations
- IT Service Management
- MacOS
- Service Delivery
- Incident Management
- Operating Systems
- User Experience
- Mobile Device Management
- VoIP
- IT Support
- Zendesk
- Computer Science
- ServiceNow
- ITIL
- Help Desk Support
- Optimization
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Continuous Improvement
- JIRA
- Onboarding
- Technical Support
- Microsoft Active Directory
- Information Technology
- Engineering
- Affirmative Action
- Microsoft Windows
- Collaboration
- Troubleshooting
- Military Background
- Prioritizing
- Process Improvement
- Documentation
- Reporting
- Mentoring
- Coaching
- Employee Development
- Bachelor's Degree
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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