Help Desk Manager Jobs in Research Triangle Park, NC
Business Analyst and Application Support Specialist, Fuqua School of Business
- Duke University
- Durham, NC (5 miles from Research Triangle Park, NC)
- 60+ days ago
- Durham, NC (5 miles from Research Triangle Park, NC)
- 60+ days ago
Business Analyst and Application Support Specialist Be You....
In PersonProduction Support Manager/Helpdesk Manager
- Infojini Consulting
- Durham, NC (6 miles from Research Triangle Park, NC)
- 90+ days ago
- Durham, NC (6 miles from Research Triangle Park, NC)
- 90+ days ago
Description : This position will act as the Production Support Manager for the NC FAST Help Desk....
In PersonDemographic Data for Research Triangle Park, NC
Moving to Research Triangle Park, NC? Find some basic demographic data about Research Triangle Park, NC below.
Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Research Triangle Park, NC
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Research Triangle Park, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Software Installation
- Healthcare IT
- Windows 7
- Remote Support
- Problem Management
- IT Leadership
- Windows 10
- Technical Troubleshooting
- Application Support
- Windows OS
- Service Now PaaS
- Drupal CMS
- IT Service Management
- Knowledge Management
- IT Support
- Service Delivery
- MacOS
- Operating Systems
- Incident Management
- VoIP
- Mobile Device Management
- Computer Science
- ServiceNow
- ITIL
- Help Desk Support
- Resolution
- Microsoft Office 365
- Customer Satisfaction
- Continuous Improvement
- Telecom
- Microsoft SharePoint
- Microsoft Active Directory
- Key Performance Indicator
- Financial Management
- Information Technology
- Technical Support
- Engineering
- Microsoft Windows
- Collaboration
- Documentation
- Military Background
- Troubleshooting
- Prioritizing
- Process Improvement
- Verbal Communication
- Reporting
- Telephone Skills
- Mentoring
- Coaching
- Employee Development
- Education Experience
- Bachelor's Degree
- Computer Skills
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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