Help Desk Manager Jobs in Raleigh, NC

1-5 of 5 Jobs

Helpdesk Lead

  • Raleigh, NC
  • 3 days ago
  • Raleigh, NC
  • 3 days ago

Experience supporting Epic EHR is required....

Epic EHR Help Desk Lead

  • Raleigh, NC
  • 4 days ago
  • Raleigh, NC
  • 4 days ago

Lead support staff during assigned shifts, offering guidance, coaching, and performance oversight....

IT Service Desk Manager

  • Durham, NC (21 miles from Raleigh, NC)
  • 23 days ago
  • Durham, NC (21 miles from Raleigh, NC)
  • 23 days ago

Provide Tier 2 and above support, ensuring that complex technical issues are escalated and resolved in a timely manner....

Remote Work

Deskside Support Technician

  • Durham, NC (21 miles from Raleigh, NC)
  • 23 days ago
  • Durham, NC (21 miles from Raleigh, NC)
  • 23 days ago

queries and adhere to all service management principles. * Publish support documentation to assist staff with requests for information & provide staff training if required. * Use Active Directory and...

Production Support Manager/Helpdesk Manager

  • Durham, NC (21 miles from Raleigh, NC)
  • 30+ days ago
  • Durham, NC (21 miles from Raleigh, NC)
  • 30+ days ago

Description : This position will act as the Production Support Manager for the NC FAST Help Desk....

Demographic Data for Raleigh, NC

Moving to Raleigh, NC? Find some basic demographic data about Raleigh, NC below.

Local
National
559,915
17,727
Large

Help Desk Manager Online Courses and Training Opportunities

iHire curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Udemy
Help Desk - Manager
To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...
Udemy
Develop Service Desk/Help Desk KPIs
In this course You learn how to align Service desk (Help desk) goals and activities to business goals; develop multi-level metrics (KPI) for Service desk as a team, and individual KPI for team...
Udemy
IT Help Desk Professional
Do you want to start your career in the IT world? Do you want to start building your IT career path from a solid ground? You are in the right place! Wondering why? Let's see Because when you want...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Help Desk Manager Jobs in Raleigh, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.
Licensing / Certification

Required or preferred licenses and certifications for Help Desk Manager positions.

Highest Education Level

Help Desk Managers in Raleigh, NC offer the following education background
Bachelor's Degree
41.7%
Master's Degree
17.5%
Associate's Degree
17.5%
Vocational Degree or Certification
13.3%
High School or GED
7.2%
Some College
1.6%
Doctorate Degree
1.0%
Some High School
0.2%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Managers in Raleigh, NC
6-8 years
40.0%
4-6 years
23.9%
10+ years
13.3%
2-4 years
11.2%
8-10 years
10.6%
1-2 years
1.1%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Help Desk Manager position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!