Help Desk Manager Jobs in Paw Creek, NC
- Charlotte, NC (6 miles from Paw Creek, NC)
- 2 days ago
- Charlotte, NC (6 miles from Paw Creek, NC)
- 2 days ago
service management processes....
ERP & Applications Support Manager
- Charlotte, NC (6 miles from Paw Creek, NC)
- 45+ days ago
- Charlotte, NC (6 miles from Paw Creek, NC)
- 45+ days ago
Proven track record of managing support operations and achieving service delivery goals. Familiarity with IT ticketing systems and service management processes....
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Paw Creek, NC
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Paw Creek, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Systems Center Configuration Manager
- Hardware Support
- Problem Management
- Technical Troubleshooting
- IT Operations
- VPN
- IT Leadership
- BMC Remedy
- Remote Support
- IT Service Management
- Windows OS
- Service Delivery
- Application Support
- Service Now PaaS
- Infrastructure Management
- Knowledge Management
- Operating Systems
- Windows 10
- Mobile Device Management
- Incident Management
- Computer Science
- VoIP
- IT Support
- ServiceNow
- Help Desk Support
- Mac Skills
- ITIL
- Installation
- Resolution
- Customer Satisfaction
- Microsoft Office 365
- Continuous Improvement
- Information Technology
- Engineering
- Affirmative Action
- Technical Support
- Networking
- Microsoft Active Directory
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Interpersonal Skills
- Collaboration
- Documentation
- Mentoring
- Reporting
- Inventory Management
- Policy Development
- Coaching
- Problem Solving
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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