Help Desk Manager Jobs in Indian Trail, NC
- Fort Mill, SC (21 miles from Indian Trail, NC)
- 4 days ago
- Fort Mill, SC (21 miles from Indian Trail, NC)
- 4 days ago
Must have at least 3 to 4 years of experience in managing IT Service Management operations primarily in End User Computing and Deskside support services....
- Charlotte, NC (15 miles from Indian Trail, NC)
- 19 days ago
- Charlotte, NC (15 miles from Indian Trail, NC)
- 19 days ago
This role includes Level 1 support teams....
Application Support Specialist
- Charlotte, NC (15 miles from Indian Trail, NC)
- 45+ days ago
- Charlotte, NC (15 miles from Indian Trail, NC)
- 45+ days ago
Job Requirement Application Support Production Support triage Monitoring tools Application Support Production Support triage Monitoring tools...
Demographic Data for Indian Trail, NC
Moving to Indian Trail, NC? Find some basic demographic data about Indian Trail, NC below.
Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Indian Trail, NC
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Indian Trail, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- BMC Remedy
- IT Leadership
- Systems Center Configuration Manager
- Apple OS X
- Virus Removal
- IT Operations
- Remote Support
- Technical Troubleshooting
- Problem Management
- Windows OS
- Application Support
- Drupal CMS
- Infrastructure Management
- Windows 10
- IT Service Management
- Mobile Device Management
- Service Delivery
- Operating Systems
- MacOS
- Incident Management
- Zendesk
- Computer Science
- Pivot Tables
- Help Desk Support
- IT Support
- Apple iOS
- ServiceNow
- ITIL
- Resolution
- Microsoft Office 365
- Microsoft SharePoint
- Customer Satisfaction
- Continuous Improvement
- Standard Operating Procedures
- Information Technology
- Microsoft Active Directory
- Technical Support
- Microsoft Windows
- Process Improvement
- Troubleshooting
- Prioritizing
- Documentation
- Verbal Communication
- Collaboration
- Mentoring
- Reporting
- Telephone Skills
- Employee Development
- Education Experience
- Microsoft Office
- Microsoft Excel
- Computer Skills
- Staff Supervision
- Organization
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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