Help Desk Manager Jobs in Haw River, NC
- Durham, NC (23 miles from Haw River, NC)
- 26 days ago
- Durham, NC (23 miles from Haw River, NC)
- 26 days ago
Provide Tier 2 and above support, ensuring that complex technical issues are escalated and resolved in a timely manner....
Remote Work- Durham, NC (23 miles from Haw River, NC)
- 26 days ago
- Durham, NC (23 miles from Haw River, NC)
- 26 days ago
queries and adhere to all service management principles. * Publish support documentation to assist staff with requests for information & provide staff training if required. * Use Active Directory and...
Production Support Manager/Helpdesk Manager
- Durham, NC (23 miles from Haw River, NC)
- 30+ days ago
- Durham, NC (23 miles from Haw River, NC)
- 30+ days ago
Description : This position will act as the Production Support Manager for the NC FAST Help Desk....
Demographic Data for Haw River, NC
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Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Haw River, NC
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Haw River, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- LAN
- BMC Remedy
- Network Infrastructure
- Systems Center Configuration Manager
- Apple OS X
- Virus Removal
- IT Operations
- IT Leadership
- Network Operations
- Technical Troubleshooting
- Problem Management
- Remote Support
- Application Support
- Windows OS
- Infrastructure Management
- Windows 10
- IT Service Management
- Mobile Device Management
- Service Delivery
- Knowledge Management
- Operating Systems
- Incident Management
- MacOS
- Computer Science
- IT Support
- Help Desk Support
- Apple iOS
- ServiceNow
- ITIL
- Installation
- Resolution
- Microsoft Office 365
- Customer Satisfaction
- Continuous Improvement
- Information Technology
- Technical Support
- Microsoft Active Directory
- Networking
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Documentation
- Collaboration
- Mentoring
- Reporting
- Inventory Management
- Employee Development
- Policy Development
- Coaching
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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