Help Desk Manager Jobs in Concord, NC
Deskside Support Analyst Level 2
- Cognizant Technology Solutions
- Charlotte, NC (20 miles from Concord, NC)
- 20 days ago
- Charlotte, NC (20 miles from Concord, NC)
- 20 days ago
Install, configure, and upgrade operating systems and applications Perform software deployments, system upgrades, and patch management Manage Active Directory tasks (user accounts, password resets,...
In PersonIT Service Desk Manager - Onsite Charlotte NC
- Blue Mantis
- Charlotte, NC (20 miles from Concord, NC)
- 24 days ago
- Charlotte, NC (20 miles from Concord, NC)
- 24 days ago
Familiarity with ITIL or other service management frameworks preferred. Experience supporting large venues, events, or dynamic operational environments is a plus....
RemoteDemographic Data for Concord, NC
Moving to Concord, NC? Find some basic demographic data about Concord, NC below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Concord, NC
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Concord, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Oracle WebLogic Server
- Remote Desktop Protocol
- Help Desk Management
- Remote Support
- IT Operations
- IT Governance
- Public Key Infrastructure
- ConnectWise
- Windows 10
- IT Leadership
- VPN
- Systems Center Configuration Manager
- Problem Management
- BMC Remedy
- Technical Troubleshooting
- IT Service Management
- Mobile Device Management
- Windows OS
- Application Support
- Computer Science
- Operating Systems
- Service Delivery
- MacOS
- Knowledge Management
- Help Desk Support
- Zendesk
- Incident Management
- ServiceNow
- IT Support
- ITIL
- Microsoft Office 365
- Resolution
- Continuous Improvement
- JIRA
- Microsoft Active Directory
- Customer Satisfaction
- Onboarding
- Key Performance Indicator
- Technical Support
- Artificial Intelligence
- Information Technology
- Staffing
- Engineering
- Microsoft Windows
- Troubleshooting
- Auditing
- Prioritizing
- Documentation
- Coaching
- Process Improvement
- Mentoring
- Reporting
- Collaboration
- Employee Development
- Education Experience
- Problem Solving
- Microsoft Office
- Staff Supervision
- Scheduling
- Customer Service
- Leadership
- Communication Skills
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