Help Desk Manager Jobs in Coats, NC
- Avidex Industries
- Cary, NC (24 miles from Coats, NC)
- 10 days ago
- Cary, NC (24 miles from Coats, NC)
- 10 days ago
with service management or call center platforms (e.g., Salesforce or similar) Experience overseeing technical support teams Knowledge of AV managed services or related technical environments About...
In Person- Leader Communications Inc
- Raleigh, NC (24 miles from Coats, NC)
- 11 days ago
- Raleigh, NC (24 miles from Coats, NC)
- 11 days ago
May hold 1 or more Help Desk Institute (HDI) certifications; HDI Support Center Director is preferred Experience overseeing enterprise IT service desk or contact center operations supporting large federal...
In Person- Leader Communications Inc
- Raleigh, NC (24 miles from Coats, NC)
- 13 days ago
- Raleigh, NC (24 miles from Coats, NC)
- 13 days ago
Position Summary LCI is seeking dedicated IT Help Desk Manager to support a long-term contract with the US Patent and Trademark Office (USPTO)....
In Person- Workshare, Inc.
- Raleigh, NC (24 miles from Coats, NC)
- 30+ days ago
- Raleigh, NC (24 miles from Coats, NC)
- 30+ days ago
We are looking for an experienced Support Manager to lead our frontline support function, delivering operational efficiency, coaching talent, and maintaining exceptional service standards....
In PersonEpic Cogito SSIS Application Support Specialist 6062518
- Accenture
- Raleigh, NC (24 miles from Coats, NC)
- 60+ days ago
- Raleigh, NC (24 miles from Coats, NC)
- 60+ days ago
Provide project support from design through hypercare utilizing Agile and/or Adaptive project management methodologies....
In PersonDemographic Data for Coats, NC
Moving to Coats, NC? Find some basic demographic data about Coats, NC below.
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Salary for Help Desk Manager Jobs in Coats, NC
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Coats, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Help Desk Management
- Bomgar
- Remote Support
- Windows 10
- IT Leadership
- IT Operations
- SQL Server Integration Services
- BMC Remedy
- Problem Management
- Apple OS X
- System Engineering
- Technical Troubleshooting
- IT Service Management
- MacOS
- Windows OS
- Data Governance
- Service Delivery
- Application Support
- Knowledge Management
- Computer Science
- Operating Systems
- Mobile Device Management
- Change Control
- IT Support
- Incident Management
- Engineering Management
- Citrix
- ServiceNow
- Help Desk Support
- ITIL
- Optimization
- Microsoft Office 365
- Resolution
- Agile
- JIRA
- Continuous Improvement
- Microsoft Active Directory
- Customer Satisfaction
- Liaison
- Technical Support
- Information Technology
- Engineering
- Microsoft Windows
- Prioritizing
- Military Background
- Mentoring
- Troubleshooting
- Reporting
- Documentation
- Collaboration
- Coaching
- Employee Development
- Flexibility
- Bachelor's Degree
- Education Experience
- Problem Solving
- Microsoft Office
- Project Management
- Staff Supervision
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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