Help Desk Manager Jobs in Charlotte, NC
Participates in or supports delivery of architecture designs and implementations....
In PersonThis role includes Level 1 support teams....
In Person- First American Financial Corporation
- Fort Mill, SC (14 miles from Charlotte, NC)
- 25 days ago
- Fort Mill, SC (14 miles from Charlotte, NC)
- 25 days ago
Ensure that all phases of help desk support are coordinated, monitored, logged, tracked, and resolved appropriately....
In PersonDemographic Data for Charlotte, NC
Moving to Charlotte, NC? Find some basic demographic data about Charlotte, NC below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Charlotte, NC
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Charlotte, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- LAN
- BMC Remedy
- ConnectWise
- Remote Support
- Virus Removal
- Problem Management
- IT Operations
- DHCP
- Windows OS
- Infrastructure Management
- Application Support
- Windows 10
- IT Service Management
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- Skype
- Operating Systems
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- MacOS
- Incident Management
- Mobile Device Management
- VoIP
- Knowledge Management
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- Pivot Tables
- Computer Science
- ServiceNow
- ITIL
- Help Desk Support
- Microsoft Office 365
- Installation
- Root Cause Analysis
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Information Technology
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- Microsoft Active Directory
- Networking
- Engineering
- Microsoft Windows
- Troubleshooting
- Prioritizing
- Military Background
- Collaboration
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- Documentation
- Reporting
- Mentoring
- Bachelor's Degree
- Policy Development
- Education Experience
- Microsoft Office
- Staff Supervision
- Microsoft Excel
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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