Help Desk Manager Jobs in Carrboro, NC
Senior Manager Technical Support, Customer Support Center
- Durham, NC (11 miles from Carrboro, NC)
- 22 hours ago
- Durham, NC (11 miles from Carrboro, NC)
- 22 hours ago
The BD Pharmacy Automation Support organization manages remote services and support for BD customers worldwide....
- Durham, NC (11 miles from Carrboro, NC)
- 29 days ago
- Durham, NC (11 miles from Carrboro, NC)
- 29 days ago
Provide Tier 2 and above support, ensuring that complex technical issues are escalated and resolved in a timely manner....
Remote Work- Durham, NC (11 miles from Carrboro, NC)
- 29 days ago
- Durham, NC (11 miles from Carrboro, NC)
- 29 days ago
queries and adhere to all service management principles. * Publish support documentation to assist staff with requests for information & provide staff training if required. * Use Active Directory and...
Production Support Manager/Helpdesk Manager
- Durham, NC (11 miles from Carrboro, NC)
- 45+ days ago
- Durham, NC (11 miles from Carrboro, NC)
- 45+ days ago
Description : This position will act as the Production Support Manager for the NC FAST Help Desk....
Demographic Data for Carrboro, NC
Moving to Carrboro, NC? Find some basic demographic data about Carrboro, NC below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Carrboro, NC
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Carrboro, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- BMC Remedy
- IT Leadership
- Systems Center Configuration Manager
- Apple OS X
- Virus Removal
- IT Operations
- Remote Support
- Technical Troubleshooting
- Problem Management
- Windows OS
- Application Support
- Drupal CMS
- Infrastructure Management
- Windows 10
- IT Service Management
- Mobile Device Management
- Service Delivery
- Operating Systems
- MacOS
- Incident Management
- Zendesk
- Computer Science
- Pivot Tables
- Help Desk Support
- IT Support
- Apple iOS
- ServiceNow
- ITIL
- Resolution
- Microsoft Office 365
- Microsoft SharePoint
- Customer Satisfaction
- Continuous Improvement
- Standard Operating Procedures
- Information Technology
- Microsoft Active Directory
- Technical Support
- Microsoft Windows
- Process Improvement
- Troubleshooting
- Prioritizing
- Documentation
- Verbal Communication
- Collaboration
- Mentoring
- Reporting
- Telephone Skills
- Employee Development
- Education Experience
- Microsoft Office
- Microsoft Excel
- Computer Skills
- Staff Supervision
- Organization
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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