Help Desk Manager Jobs in Smithtown, NY
Second Level IT Service Desk Manager Bay Shore, NY, USA
- Sun Life Financial, Inc.
- Bay Shore, NY (11 miles from Smithtown, NY)
- 17 days ago
- Bay Shore, NY (11 miles from Smithtown, NY)
- 17 days ago
performance metrics Oversee all messaging to users that come from the Service desk Support and dotted line reporting for the Major Incident Management program (MIMs) Conduct trend analysis to identify...
In PersonSecond Level IT Service Desk Manager
- Sun Life Financial, Inc.
- Bay Shore, NY (11 miles from Smithtown, NY)
- 21 days ago
- Bay Shore, NY (11 miles from Smithtown, NY)
- 21 days ago
performance metrics Oversee all messaging to users that come from the Service desk Support and dotted line reporting for the Major Incident Management program (MIMs) Conduct trend analysis to identify...
In PersonVP, Application Support Specialist
- Patriot Bank
- Stamford, CT (21 miles from Smithtown, NY)
- 90+ days ago
- Stamford, CT (21 miles from Smithtown, NY)
- 90+ days ago
Develop and enforce application support standards, incident management procedures, and documentation best practices....
In PersonDemographic Data for Smithtown, NY
Moving to Smithtown, NY? Find some basic demographic data about Smithtown, NY below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Smithtown, NY
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Smithtown, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Oracle WebLogic Server
- Remote Desktop Protocol
- Help Desk Management
- Windows 10
- Remote Support
- Public Key Infrastructure
- IT Leadership
- IT Operations
- BMC Remedy
- Problem Management
- System Engineering
- SQL Server Integration Services
- Knowledge Management
- Data Governance
- Application Support
- MacOS
- Operating Systems
- Service Delivery
- IT Service Management
- Mobile Device Management
- Change Control
- Computer Science
- IT Support
- Zendesk
- Incident Management
- Engineering Management
- Help Desk Support
- ServiceNow
- ITIL
- Optimization
- Microsoft Office 365
- Resolution
- Agile
- JIRA
- Continuous Improvement
- Customer Satisfaction
- Microsoft Active Directory
- Liaison
- Technical Support
- Information Technology
- Engineering
- Microsoft Windows
- Networking
- Implementation
- Military Background
- Troubleshooting
- Reporting
- Documentation
- Prioritizing
- Collaboration
- Mentoring
- Coaching
- Employee Development
- Flexibility
- Bachelor's Degree
- Education Experience
- Problem Solving
- Project Management
- Staff Supervision
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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