Help Desk Manager Jobs in Shoreham, NY
Second Level IT Service Desk Manager Bay Shore, NY, USA
- Sun Life Financial, Inc.
- Bay Shore, NY (23 miles from Shoreham, NY)
- 23 days ago
- Bay Shore, NY (23 miles from Shoreham, NY)
- 23 days ago
performance metrics Oversee all messaging to users that come from the Service desk Support and dotted line reporting for the Major Incident Management program (MIMs) Conduct trend analysis to identify...
In PersonSecond Level IT Service Desk Manager
- Sun Life Financial, Inc.
- Bay Shore, NY (23 miles from Shoreham, NY)
- 27 days ago
- Bay Shore, NY (23 miles from Shoreham, NY)
- 27 days ago
performance metrics Oversee all messaging to users that come from the Service desk Support and dotted line reporting for the Major Incident Management program (MIMs) Conduct trend analysis to identify...
In PersonDemographic Data for Shoreham, NY
Moving to Shoreham, NY? Find some basic demographic data about Shoreham, NY below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Shoreham, NY
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Shoreham, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Oracle WebLogic Server
- Remote Desktop Protocol
- Help Desk Management
- Remote Support
- Windows 10
- IT Leadership
- IT Operations
- BMC Remedy
- Technical Troubleshooting
- Problem Management
- SQL Server Integration Services
- Windows OS
- Knowledge Management
- Data Governance
- Application Support
- MacOS
- Operating Systems
- Service Delivery
- IT Service Management
- Citrix
- Mobile Device Management
- Change Control
- Computer Science
- IT Support
- Incident Management
- Help Desk Support
- Zendesk
- ServiceNow
- ITIL
- Optimization
- Microsoft Office 365
- Resolution
- Agile
- JIRA
- Continuous Improvement
- Microsoft Active Directory
- Customer Satisfaction
- Liaison
- Technical Support
- Information Technology
- Engineering
- Microsoft Windows
- Networking
- Prioritizing
- Military Background
- Implementation
- Troubleshooting
- Reporting
- Documentation
- Collaboration
- Mentoring
- Coaching
- Employee Development
- Flexibility
- Bachelor's Degree
- Problem Solving
- Project Management
- Staff Supervision
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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